Check Paper Compatibility: 

Before diving into technicalities, it's crucial to ensure that the glossy paper in use is compatible with the Epson XP-245. The user community suggests that using paper recommended by the printer manufacturer can significantly reduce compatibility issues. If the glossy paper doesn't align with the printer specifications, it may lead to feeding problems, causing the printer to stall.

Verify Paper Settings:

Ensuring the correct paper type and settings in the printer driver is paramount. The Epson XP-245's software holds key configurations that influence the printing process. Users facing glossy paper printing woes should cross-verify that the settings correspond with the chosen paper. A mismatch might be the root cause of the paper slipping and the printer's unresponsive behavior.

Cleaning Paper Feed Mechanism: 

One of the recommendations involves a hands-on approach to maintenance. If the glossy paper is slipping down the feeder without progressing, the issue may lie within the paper feed mechanism. Users are advised to clean the paper pickup and feed rollers thoroughly. Over time, these components can accumulate dust or debris, hindering smooth paper movement. A clean mechanism ensures unobstructed paper flow.

Update Printer Drivers:

In the world of technology, software updates can be a panacea for numerous issues. Epson provides regular updates for printer drivers, addressing bugs and compatibility concerns. Users encountering problems with glossy paper printing should visit the official Epson support website to check for the latest printer drivers. An updated driver may bring the necessary fixes to enable seamless glossy paper printing.

Check Paper Thickness: 

Glossy paper comes in various thicknesses, and not all may be suitable for the Epson XP-245. Users are advised to consult the printer manual or the Epson website for information regarding the recommended paper thickness. If the glossy paper exceeds the printer's capacity, it may result in feeding issues and cause the printer to stall.

Customer Support Assistance: 

Should all else fail, seeking assistance from Epson's customer support is a viable option. Epson's support team is well-equipped to handle printer-related queries and can provide specialized guidance tailored to the XP-245 model. Users can reach out for further troubleshooting steps and potential resolutions.

Conclusion:

Troubleshooting the Epson XP-245's refusal to print on glossy paper involves a systematic approach, encompassing paper compatibility, settings verification, mechanism cleaning, driver updates, and thickness checks. Users are encouraged to follow these steps methodically to address the issue. For ongoing tech insights and problem-solving, consider following BCH Technologies' YouTube Channel, exploring their Tech Blog, or visiting their local Greensboro, North Carolina hub.