What exactly is the BCH Reward Program?

The BCH Reward Program is our customer loyalty initiative. It's exclusively applicable to purchases made through our official website, Please note that it's not valid for products bought elsewhere. Here's how it works:

  1. For every item you buy from our official site, you'll be rewarded with "points".
  2. You can share a referral link with your friends and family. If a purchase is made using this link, you'll receive additional points. However, points cannot be awarded if your referral link isn't used.

How do I get on board with this program?

You'll find a reward icon on our official webpage. If you already have an account with us, simply log in using your details. If you don't have an account, select "Join Now" to get started. The reward program starts on 8/1/2023. We are not able to award previous purchases.

Look for this button: screenshot-2023-07-31-141801.png

What can I do with these points and how many do I earn per dollar spent?

After logging into your account, click on the "Reward" icon to view the current conversion rate (subject to changes without prior notice). For details on the number of points earned per dollar spent, select "Ways to Earn". If you're looking to redeem your points, click on "Ways to Redeem". For a history of your points, go to "Your Activity".


How long are my points valid for?

Your points will be valid for a year following the last activity. So, if you earned 500 points on January 1, 2022, and another 600 points on December 1, 2022, all your accumulated points (1,100) will remain valid until December 1, 2023.

What happens if there's a discrepancy in my points? Can I cancel my account and get a cash refund for remaining points?

Please note that we don't guarantee the exactness of your point balance as it's managed and calculated by a third-party software. While we can point you towards the software company to make a complain, we aren't equipped to assist you in tracing or analyzing your points. Furthermore, rewards can't be exchanged for cash or services, and we reserve the right to revoke your rewards at any moment, particularly if our store policy is breached, fraudulent activity is detected, or your account is closed. We therefore encourage frequent redemption of reward points to prevent significant accumulation. We also retain the right to discontinue the reward program at any moment, and in such cases, any outstanding, unredeemed points will be rendered null and void.