Blog
Solving Printer Cartridge Compatibility Issues
Identifying the Problem
Many users encounter a frustrating issue where their printer suddenly labels a cartridge as incompatible, even after installing a brand-new one from a reputable brand like HP. This problem not only halts productivity but also leads to unnecessary waste and expenses.Understanding the Causes
The root causes of this issue are multifaceted, ranging from software glitches to hardware communication errors. Primarily, printers use complex firmware that dictates how they intera
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May 10th 2024
Establishing Wireless Connectivity for the OfficeEdge Pro4000 Printer
Setting up a printer for wireless operations can sometimes pose challenges, particularly if the original installation media like the Software and Documentation CD is not available. This scenario is common with devices like the OfficeEdge Pro4000, a robust printer known for its efficiency and connectivity features. Here's how to tackle the problem of configuring wireless settings without the original CD and explore alternative connectivity options.Connecting Without the CDFor the OfficeEdge Pro40
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May 10th 2024
Understanding Printer Paper Jams and the Role of FFC Cables: Insights from BCH Technologies
Question: I encountered a problem with an Epson ET-2750 printer, and during an attempt to fix it, I accidentally detached the 7-pin 4-3 FFC cable. Since then, we've been experiencing constant paper jam errors. I recently purchased a replacement cable from your company and installed it, but the issue persists. Could the 7-pin 4-3 FFC cable be responsible for detecting paper jams? I'm wondering if this might be the source of the problem, and would appreciate your opinion on the matter.Answer:
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May 10th 2024
Troubleshooting Printhead and Mainboard Issues in L1800 Printers
Question:I have a question about my L1800-based DTF printer, which I purchased from Neixo in early 2023, I have attached a nozzle check which I performed after cleaning the printhead and the capping station. Unfortunately, the results haven't improved. Could this indicate a printhead issue, or should I consider sending it to your team for repair?Answer:Thank you for reaching out with your concerns. At BCH Technologies, we greatly value your support and feedback, especially through our inte
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May 9th 2024
How to Troubleshoot and Fix Ink Flow Issues in Your ET15000 Printer
Question:I need help with the ET15000 ink buffers—the white plastic pieces where the ink collects before entering the printhead. When I let the printer sit for a day and then run a nozzle check, the black ink is only about 80% effective. However, after a cleaning cycle, the black ink almost completely disappears. Could this be due to an air leak in the buffer? Thanks, Larry.
Answer:Thank you for reaching out to us, Larry! At BCH Technologies, we appreciate your engagement and support, especiall
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May 9th 2024