Top 5 XP-15000 DTF Systems Troubleshooting Mayhem — CISS Dampers for White Ink

Question:
I bought an XP-15000 Printhead Manifold DTF Ink System—DTF (with Damper and White Ink Tank). I would use this for my ink. I also went to eBay regarding your question about your V3 top-load white ink dampers. These are only for white ink. I need to retrofit my old CISS to use a cleaning solution. Is this possible?
 
Answer:
Thanks for reaching out to us and for your patience! We're sorry for not answering your question earlier. As BCH Technologies, we appreciate your attention and support, especially on our YouTube channel (https://youtube.com/@bchtechnologies). Your questions will help us hone our expertise and make it available to the larger community.
 
Now, let’s get into your question.
First, about your experience on eBay: yes, I answered your question. Technical questions on sales-related platforms like eBay, Amazon, and similar platforms are not subjects here. These companies closely monitor sellers to discourage transactions occurring offsite and outside their systems. For example, repeatedly posting offsite links or even just hints of URLs can penalize or even ban our store. That means we can't share all the support. Also, these platforms do not have mechanisms like file sharing; we need them for proper debugging.
 
To avoid these situations, we created a policy where customers who ask technical questions on these sides receive a warning the first time and are blocked if it happens again. This policy ensures we may persist in offering full help to our users through proper platforms, including our website and e-mail help.
 
Answering Your Technical Questions

• Do the V3 Dampers Only Work for White Ink?

The V3 dampers you mentioned are for more than just white ink. However, they work exceptionally well for white ink, given that these cartridges are designed to reduce the amount of clogging and sedimentation that can occur when working with white ink and its heavier pigments. These dampers are already included with the listing you bought, so you do not need to purchase additional ones for your setup.

• Cleaning Solution Utilizing a CISS System

Wait, that's a great idea—retrofitting your old Continuous Ink Supply System (CISS) for cleaning solution! I suggest using distilled water rather than a cleaning solution for best results.
To retrofit CISS, you have two options.

• Use a cartridge: In this case, it must have the barometrically balancing CISS tank to maintain the appropriate pressure.
• To reduce resonances: Dampers are generally qualified with any tank architecture, improving tuning flexibility.

The V3 dampers are a great and reliable option if you are using dampers. To learn how to prime barometric CIS tanks correctly, visit our article (https://bchtechnologies.com/blogs/news/how-to-prime-cis-tanks).
Thanks for understanding our eBay policy. We are still happy to receive your technical questions here or by email.
 
Printer repairs can be tricky; they are hands-on by nature. Unfortunately, we cannot remotely troubleshoot, recommend, or repair printers. Unfortunately, the only in-home service we provide is at our local diagnostic (https://bchtechnologies.com/printer-repair-service) location as we are in high demand, and we work on a first-come, first-served basis, so there may be a wait to drop your printer there.
We provide clear instructions on how to process the repair of whole printers or specific printer parts. Our rates are not the cheapest as we encourage you to search for self-help, such as videos on our YouTube channel (https://youtube.com/@bchtechnologies) or typing your keywords into the search line.
Thanks once again for your question and for supporting BCH Technologies! We’re here to assist, so please contact us anytime.”