Epson ET-2726 E-02 100016 Scanner Error Persists After Troubleshooting
- By Ellen @BCHTechnologies
- On Oct 12, 2026
- Comment 0
Epson ET-2726 E-02 100016 Scanner Error Persists After Troubleshooting
Question:
My Epson ET-2726 still shows E-02 100016 after I followed the scanner troubleshooting procedure. What should I check next?
Answer:
Thank you for contacting BCH Technologies. We are sorry we could not respond sooner. Printer and scanner problems are often urgent, and we want to give each question careful thought and a detailed answer. Thank you for supporting BCH Technologies and the BCH Technologies YouTube channel.
Epson identifies E-02 as a scanner error for the ET-2720 series. The additional 100016 code and the symptoms given here do not establish whether the fault is in the scanner mechanism, a cable, or a control board. Epson's first recommended step is to turn the printer off and back on; if the error persists, contact support. See the Epson ET-2720 series status messages [https://files.support.epson.com/docid/cpd5/cpd56820/source/troubleshooting/reference/et2720_l3160/problem_message_status_et2720_l3160.html].
Since the procedure in the video did not clear the error, power off and unplug the ET-2726 before a visual inspection. Check for a visible object blocking the scanner's travel and confirm the scanner unit and lid close normally. Do not force the scanner carriage. If you have the proper model-specific service instructions and are experienced with printer repair, you can inspect accessible scanner cable connections while the unit remains unplugged. Avoid touching exposed circuitry or working inside while it is powered. A loose connection is possible, but the code alone does not confirm one.
If E-02 100016 returns after these safe checks, stop repeating resets. A technician can test the scanner drive and sensors, cable path, and related electronics before deciding whether a part needs replacement. Search the BCH Technologies YouTube channel [https://youtube.com/@bchtechnologies] for "ET-2726 E-02," "100016," and scanner repair videos. If the fault needs hands-on diagnosis, ask BCH Technologies about its printer repair service [https://bchtechnologies.com/collections/printer-repair-service] and provide the full displayed code and the steps already tried.