Fast Track Mainboard Repair: L1800, XP-15000, ET-15000, WF-7610 7620, WF-7110, WF-7710 7720, ET-8550, ET-2720, ET-2750Printer Mainboard, Formatter Board, Motherboard Troubleshooting and Repair

WARNING:

Mainboard Repair Only – Not for Sale
Please note: This listing is NOT for selling mainboards. We offer repair services only, but some customers mistakenly believe they're purchasing a replacement board.

✅ Mainboard Repair Service (THIS LISTING)

1. Accepted year-round – No need to wait.
2. Turnaround time: Approximately 2–3 weeks.
3. You can mail in your mainboard for service (postage paid by you).
4. We can mail your mainboard back (postage paid by you).

🖨️ Full Printer Repair Service (NOT THIS LISTING)

Step 1: Purchase the Service

Start by scrolling to the top of this page, selecting your printer model, and adding the Mainboard Repair Service to your cart.

At checkout, enter a text-capable phone number. Our repair team communicates primarily via text and will use this number to provide updates throughout the process.
If you prefer email communication instead, please include a written note inside your package indicating that preference.

Step 2: Ship Your Mainboard

After completing your purchase, follow the shipping instructions provided below.
Be sure to pack your mainboard securely and include your order number inside the package.

Step 3: Wait for Updates

Once we receive your mainboard, you’ll receive a check-in confirmation via the text-capable number you provided at checkout. If you requested email communication instead, the notice will be sent to the email address you provided.

If you do not receive a check-in message, please contact us to confirm receipt of your package. 

After check-in, we’ll inspect your mainboard and notify you of any additional charges if replacement parts are needed.

You have the option to:

• Purchase the replacement parts directly from us, or

• Source the parts yourself if you prefer to find a better deal.

When the repair is finished, we’ll send a separate invoice for return shipping and any replacement parts used.

How to Start the Mainboard Repair Service:

Instructions on disassembling the mainboard are provided, but please note that we do not take responsibility for guiding you through the installation or removal of the mainboard. The links provided should only be used as references. Be aware that some items on this list may incur a cost. Additionally, this list should be more comprehensive and encompass every possible aspect.

What is the Mainboard Repair Service?

Mainboard Only. This service is for individuals who can remove the mainboard from their printer and send it to us. We offer other services if you want to send in a full printer. Receiving anything other than a mainboard will result in an additional charge. Our labor for mainboard repairs includes:

• Troubleshooting the mainboard
• Checking all SMD components, such as fuses, capacitors, transistors, and MOSFETS
• Checking internal memory (firmware) if possible
• Conducting a thermal analysis of the board to detect any leaks or short circuits

Shipping Not Included. As a local business, we expect customers to drop off their printers at our store (address provided below). For customers outside our service area, you will need to cover the shipping costs both ways.

No Gurantee. We cannot guarantee that the mainboard will work once repaired, as we cannot test it with your specific printer model (we usually do not have it available). We will do our best to fix any issues we find and repair the most common components, but the mainboard may still not function on your printer.

Labor Only. Replacement parts are not included. If a new part is needed, we will communicate with the owner. You can either let us provide the parts or source them yourself. Not all mainboards can be repaired, and we cannot guarantee a successful repair.

Wait. There is always a waitlist, so please contact us before sending your mainboard. We are not responsible for any damage or loss during shipping or repair, and the printer is considered to have no value. This service covers labor only; shipping and materials are extra.

How to get the printer to us:

LOCAL: 

Email us at support@bchtechnologies.com with your order number and the "Request Drop-off Time " subject line. In the body, provide three possible drop-off time slots between 9 AM and 4 PM. Give us three possible drop-off time slots to choose from. (9 AM to 4 PM)

Location: You can drop it off at our 506 Radar Road, Suite B, Greensboro, NC 27410 warehouse. Once you are on Radar Road, you will see huge numbers on the top of each building. We are in building 506. If Google Maps brings you to the loading dock, drive around to the front of the building.

Continental USA: 

Our receiving address is below. Make sure to put your order number at ####. We receive a massive amount of printers each day. If your printer doesn't have the ###, it may be mixed with other shipments.

BCH Technologies (Repair-####)
506 Radar Road Suite B, 
Greensboro, NC 27410

Worldwide: 

We can arrange DHL Service, but you will be responsible for all tariffs and taxes.

Please note the following points regarding our mainboard repair service:

• We cannot guarantee a successful repair.
• The mainboard is considered non-working and of no value when ordering this service.
• No compensation will be provided for any damage or loss during transportation or repair.
• Upon completion of the repair, you will receive a PayPal invoice for parts and return shipping.
• You must pay the invoice and pick up the printer within seven calendar days from receipt.
• If the printer is not picked up or the invoice is not paid within 14 days, it will be considered abandoned and disposed of.

Policy on Handling Malfunctioning Items During Examination and Repair

1. Examination of Customer-Sent Parts: When customers send parts to BCH Technologies for examination, we assess their condition to determine their functionality and operational status. If a part is found to be malfunctioning or irreparably damaged, our standard procedure is to discard it unless otherwise instructed by the customer.

2. Repair of Printers and Mainboards: During the repair process of printers, mainboards, or other related components, we may identify malfunctioning items that require replacement. By default, any item deemed to be broken or non-functional will be discarded to expedite the repair process and ensure efficiency.

3. Returning Malfunctioning Items: If a customer wishes to have the malfunctioning items returned to them, they must:

• Please communicate this request in advance: Customers must inform us of their intention to return all malfunctioning items before the examination or repair process begins.
• Provide a postage-paid return envelope: Customers must send us a postage-paid envelope with a tracking number specifically for returning these items. This envelope must be sent to us in addition to any other items related to the order.

4. Impact on Repair/Examination Timeline: Please note that requesting the return of malfunctioning items may delay the repair or examination process. We strive to complete all services as promptly as possible, but additional steps, such as preparing items for return shipment, may extend the time required to complete the service. 

This policy is designed to streamline our operations while respecting our customers' preferences. We appreciate your understanding and cooperation.