Question:
How can I replace the 3-pin FFC cable underneath the starwheel on my Epson 7710 printer? I have already disassembled the printer following a tutorial, and I purchased the cable from the BCH Technologies website. However, the printhead is stuck in the right corner. Are there screws underneath the printhead I need to remove to take off the starwheel cover?
Answer:
To address your issue, here are the steps to replace the 3-pin FFC cable underneath the starwheel on your Epson 7710 printer:
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Unlock the Printhead Carriage
The printhead being stuck on the right corner is a common obstacle when attempting repairs. To unlock the printhead carriage:- Option 1: Rotate the paper feed rod counterclockwise. This will manually release the lock on the printhead.
- Option 2: Power on the printer and wait for the printhead to begin moving to the left. While it is in motion, unplug the printer. This action will stop the printhead in a position where you can access it.
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Remove the Starwheel Cover
Once the printhead is unlocked, you can access the starwheel cover:- Look for screws located on both sides of the starwheel cover. These screws need to be removed to lift the cover.
- Be cautious during this step to avoid damaging nearby components.
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Replace the FFC Cable
After removing the starwheel cover, carefully disconnect the old 3-pin FFC cable and replace it with the new one. Ensure the cable is securely connected, as improper installation can lead to functionality issues.
We hope these steps resolve your issue efficiently!
Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. So, we're not able to provide remote troubleshooting, suggestions, or support for printer repairs. We offer an in-person evaluation and repair service via our local diagnostic facility (https://bchtechnologies.com/printer-repair-service). Given the high demand, we operate on a first-come, first-served basis. It might take a few weeks before we can get to your printer.
Our services are structured to repair either a whole printer or specific parts, with clear instructions on how to proceed. However, we acknowledge that our rates aren't the most economical. Thus, we highly recommend that you resort to self-help via online research. You can start by checking out YouTube or visiting our YouTube channel's homepage (https://youtube.com/@bchtechnologies). Look for specific videos using the search icon next to “About” on the right-hand side of the menu bar. YouTube may also suggest relevant videos from other channels that could assist you.