How to Fix Epson L495 Fatal Error 800000: Causes, Solutions, and Prevention Tips

Question: My Epson L495 printer is displaying a fatal error code 800000. What does this mean, and how can I resolve it?

Answer:

Understanding Epson Error 800000

The 800000 error code on the Epson L495 printer is not a documented error in standard user manuals or widely available troubleshooting guides. Based on our industry experience and the behavior of Epson printers, here are the most likely causes and solutions:

1. Firmware Corruption

• What Happens: The 800000 error is suspected to occur during the firmware's self-check stage, particularly when testing the CRCM (Control and Communication Management) and associated sensors. Firmware corruption can happen due to factory defects or interruptions during automatic firmware updates.

• Why It Matters: Epson firmware updates are often designed to combat third-party cartridges, and these updates sometimes introduce errors that cause fatal issues with printers.

2. Preventing Firmware Issues

To avoid firmware-related errors in the future, it is critical to disable automatic firmware updates. Firmware updates from Epson often:

• Disable third-party ink cartridges

• Cause unexpected printer malfunctions if interrupted or improperly executed

• Provide no real benefit to end-users

For more detailed guidance on disabling Epson firmware updates, you can check out our article here: How to Disable an Epson Printer's Automatic Updates (https://bchtechnologies.com/blogs/blog/how-to-disable-an-epson-printers-automatic-updates).

3. Contact Epson Support

Since the 800000 error code is not publicly documented, contacting Epson directly is the best course of action. Here are the steps to proceed:

• Reach out to Epson Customer Support at 1 (800) 463-7766.

• If your printer is still under warranty, Epson may offer a replacement or provide instructions for repair.

• Be prepared to provide details about the error and the printer's usage history.

General Tips to Address Firmware Issues

While dealing with firmware issues can be frustrating, here are some tips to help prevent further problems:

• Do Not Update Firmware unless absolutely necessary.

• If you are using third-party ink or modified printers, always back up any necessary settings.

• Power off your printer during firmware updates only as a last resort to avoid corruption.

Important Notice: Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. Unfortunately, we're unable to provide remote troubleshooting, suggestions, or support for printer repairs. However, we do offer an in-person evaluation and repair service via our local diagnostic facility (BCH Printer Repair Service [https://bchtechnologies.com/printer-repair-service]). Given the high demand, our repair service operates on a first-come, first-served basis, and it may take a few weeks before we can assess your printer.

Our services are structured to repair either the whole printer or specific parts, with clear instructions on the process. That said, we understand our rates may not suit everyone, so we highly encourage self-help through online research.

To get started, you can visit our YouTube channel homepage, BCH Technologies YouTube (https://youtube.com/@bchtechnologies), and use the search function located next to the "About" tab on the menu bar. With nine years of video content, it’s often faster to search for specific keywords rather than waiting for an answer.

YouTube may also recommend videos from other creators that might provide a solution to your printer problem.