A Comprehensive Guide on How to fix Epson ET 2800 Printer Error Code 031004

Question:

A few months ago I sublimated my Epson EcoTank 2800 with various videos on Youtube. I dreadfully, cleaning the ink-head manually because black color printing Issue. Obvioseley when i turn on the printer, It continued to display Printer Error E-01 along with error code #031004. The printer suggested that there is a potential jam, but I have handfed several sheets through it even more times than was recommended to the lady on the phone. What should I do?

Answer:

Thanks for contacting us at BCH Technologies. Thank you for engaging and supporting us, especially on YouTube. We need your feedback to improve the quality of our technical content and services.

The Epson ET-2800 error code 031004 specifies a "Head Temperature Error," which generally means that there is an issue with the printhead, although it can also lead to printer main board issues. This is a complete description of what the error says and how to possibly fix it:

The next move made by the printer is to generate a signal sent to thermistor on the printhead; this sensor measures changes in temperature directly detecting variations of voltage. The printer thinks it could cause overheating, if the thermistor is returning too high of a voltage that indicates the printhead was getting to warm. It is believed to be a protective circuit caused by short in the printhead.

The printing you provided indicates that the failure was not resolved with manual cleaning or standard printer sting programs, and if this is your case as well in all likelihood it means there's a malfunction on the head of print which likely will need to be replaced. Replacing this part is important since the flexible flat cable (FFC) that connects in between, head to printer main board point during replacement needs a detailed check. However, If this cable shows signs of burn marks or has visible damage you will need to replace that as well.

Read Next:4 Steps To Fix It

Check the Print Head: The printhead is cleanable so remove it and look for signs of visible damage- any burn marks or leaks? It is possible that the printhead itself will simply need to be replaced and there could potentially always have been a damage to it.

Inspect the FFC Cable: Inspect the FFC cable for physical damage or burn marks. It could be just the cable that is damaged, so you can probably rectify this problem by simply replacing it and not the entire printhead.

Firmware Update: Manufacturers occasionally release firmware updates to resolve bugs or improve printer performance. The firmware of your printer may need to be updated – check the Epson website for such updates depending on the exact model.

Redeem the printer: All issues can accumulate in control memory which are simply removed by triggering a manufacturing plant end. Check your printer manual to see how you can perform a factory reset.

Talking about troubleshooting, issues related to printers are actually hands-on in nature which makes them quite complex. Consequently, we cannot furnish remote troubleshooting advice or suggestions about printer repairs. But, we do provide in-person evaluation and repair service through our neighborhood diagnostic facility here ( https://bchtechnologies.com/printer-repair-service ) so it might take a few weeks before your printer can come to us due to the high demand. Mail your service item to us again the choice is yours whether you drop it off in person or mail it! We offer services to fix the entire printer or its parts, and in case you opt for mail-in repairs we provide clear directions as when proceeding with such a service.

We know that we're probably not the cheapest solution. Hence, the best way we suggest you is to go on self-help by exploring online for some information. A nice way to begin with would be our Youtube channel [https://youtube.com/@bchtechnologies]. To find particular videos targeted to your troubles click on the looking glass at "About" situated within the menu bar of a given channel. With 9 years of videos and hundreds created I would recommend just using Youtube search to quickly find relevant content. Also, you could get recommendations from YouTube appears videos specific to the topic/field that might help.

Thank you again for reaching out to us. If you ever need help with your printer, we are here to support in helping maintaining the efficiency of your printer as well troubleshooting if necessary.