Resetting the Ink Counter and Waste Tank Canon Pixma Pro-100

Question:
Can you reset the ink counter for the Canon Pixma Pro-100? Additionally, can you modify the printer to use an external waste tank to avoid triggering the counter altogether?
 
Answer:
Thanks for writing in with your question! I’m sorry it took me a while to respond. I wanted to ensure I addressed your concerns thoroughly. Printer problems are always urgent, and we can help with step-by-step instructions. We thank you for all your support and engagement, particularly on our YouTube channel (https://youtube.com/@bchtechnologies) at BCH Technologies (https://bchtechnologies.com). Your feedback guides us in further enhancing our technical configurations and the materials we present.
 
How To Reset Ink Counter Canon Pixma Pro-100?
Over time, the waste ink pads in your Canon Pixma Pro-100 can become saturated, causing the “waste ink pads full” error message to kick in. Epson, like Canon, employs internal software to determine when these situations arise. Canon Service Tools is the utility that resets the waste ink counter for Canon printers. This software resets different parts of your printer, including the waste ink counter, so that you can use your printer again without any error messages.
 
Important notes about Canon Service Tools:
Compatibility: The latest Canon Service Tools is backward compatible and can run older printers such as the Pro-100.
Where to Get It: Many developers sell this software on eBay. [NOTE: When picking up, be careful to get the genuine latest tool version.]
How to Use It:

  • Connect your Canon Pixma Pro-100 to your computer
  • Open the Canon Service Tools software.
  • Go for the recycle ink counter and go next.

Although resetting the counter does not literally clean the waste ink pads, it is worth mentioning that they can become oversaturated with ink over time, resulting in ink overflow or other operational issues. Could you check the waste ink pads and replace them if necessary?
 
Setting up an External Waste Tank on the Printer
To prevent future waste ink pad errors, you can modify your Canon Pixma Pro-100 to use an external waste tank. This setup reroutes excess ink into an external container rather than the internal pads, bypassing the waste ink counter.
 
Here’s how to make the change:

  • Find the Waste Ink Tube: Open the printer and look for the waste ink drainage tube above the print head’s resting zone.
  • Extend the Tube: One end of an extension tube should be carefully attached to the existing waste ink outlet. Fit tightly to prevent leaks.
  • Set Up External Tank: Extend the tube into a small external container, like a plastic bottle. Then, place the container directly below the printer and let gravity drain it.

Regular Maintenance: Empty the external waste tank periodically to prevent overflow and check the printer’s performance.
 
Although this modification works great, it’s an involved process that needs to be done carefully to avoid damaging your printer.
 
Final Notes
Printer problems always become complicated as they have a lot to do with hands-on issues. We cannot offer remote troubleshooting or direct assistance to fix printers. We continue to provide in-person evaluation and repair service at the BCH Technologies Repair Facility (https://bchtechnologies.com/printer-repair-service). These services are first come, first served and may take weeks. However, if you cannot wait, we highly encourage you to seek help by reading self-help books through our YouTube channel (https://youtube.com/@bchtechnologies) and visiting other websites.
 
Again, thank you for your question and for supporting BCH Technologies. If you have any other questions, feel free to ask! We’re always here to help!