How to Solve Paper Out in Epson L1800 on Modified UV Printer

Question: My UV printer has an Epson L1800 printhead. It keeps giving me the paper out Error Message/sys/line print rain Offset Paper Jam error all the time. I can clean the heads, and my printer will work fine on the first print, but it immediately brings up a paper-out mistake. I've tried some at-home troubleshooting with no luck. How can I resolve this issue? I'm happy to also purchase service if required.

Answer:

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The problem is that your Epson L1800 has a paper-out error. I'll explain it step-by-step in detail. From what you described, the paper feed sensor itself or the software that manages how it functions on your printer could be wrong.

The paper feed sensor has a printer, and Epson L1800 is no exception. This sensor is on the right-hand side facing the printer. It must be triggered within a specific time after sending the print command. If it is not triggered, the printer assumes no paper is present, and you get a "paper out" error.

However, if you are in another group having a modified UV printer setup, please make sure to take care of how the case of your printers has been changed. Often, manufacturers of custom-made UV printers disable the physical paper sensor or bypass it using RIP (Raster Image Processor) software. First, we will discuss both reasons one by one:

Physical Sensor Alteration: The paper feed sensor in modified printers can go one of two ways – it may be changed or disabled completely to make room for unorthodox printing practices. This sensor is typically a tiny black pin, and if it has been tampered with physically, there could be an issue that causes the connection to come loose or not align properly. If you check the point where it connects, a lever may be loose. A quick tightening of this may solve it! Inspect the sensor area for wear, damage, or misalignment.

RIP Software: RIP software can be used in some setups to control how the printer works -- whether it bypasses or controls paper sensors, for example. If your printer is managed in software or the paper sensor has been disabled, there may be a problem with the manufacturing configuration. The first step is to review your RIP software settings or contact whoever sold you the ToneCurve to see if updates and specific configurations are needed. Instead, a software change may be all that is required to fix the "Paper Out" error before having to check any hardware.

Sorting the printer problem can be challenging as it is a point of contact concern. So, we cannot offer troubleshooting from a distance, give tips, or help with your printer repairs. Our local diagnostic facility has an evaluation service (BCH Technologies Printer Repair Service [https://bchtechnologies.com/printer-repair-service]). We are swamped and process them on a first-come-first-served basis, so it may take us a few weeks to evaluate your printer. Our service offerings are designed for whole printer or part repair services and provide steps if you choose t have it mailed in, or local drop-off.

However, we recognize that our rates may sometimes be less competitive. We want to encourage you to use self-help via research online. You can get started by watching a video from YouTube [Subscribe our BCH Technologies Youtube Channel]: Searching on YouTube will help you find the related videos or how to troubleshoot faster. For Topic searches, you can use the search icon next to the “About” section on the YouTube homepage.

Thanks once again for checking in on us, and we thank you for all this ongoing support. We hope this information is helpful to you and after reading the whole article to get your printer up and running in working order.