How to Resolve Printhead Clogs and Dried Ink Issues in an Epson ET-16500
- By Kevin Day
- On Dec 16, 2024
- Comment 0
Question:
I have an Epson ET-16500 printer that has stopped printing. I use it infrequently, making only a few copies a month, and it sometimes sits unused for weeks. Over time, it started printing only specific colours, then only black, and now nothing. I removed the printhead and cleaned it manually with a cloth and alcohol, but this didn’t help. I believe the ink has dried in the system. I am handy and willing to resolve this with guidance and speciality products, such as syringes and cleaners. I also have an ultrasonic cleaner—should I use it?
Answer:
Thank you for contacting us at BCH Technologies. We’re grateful for your engagement and support, especially on our YouTube channel (https://youtube.com/@bchtechnologies). Your feedback is invaluable as we refine our technical expertise and resources.
I apologize for not getting back to you sooner. I understand how frustrating printer issues can be, especially when they impact your workflow. Because of the complex nature of these problems, I want to provide you with the most detailed and thorough guidance possible.
Let’s address your concern step by step:
Important Note:
Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. We cannot provide detailed remote troubleshooting, advice, or support for printer repairs. However, we offer an in-person evaluation and repair service via our local diagnostic facility (https://bchtechnologies.com/printer-repair-service), operating on a first-come, first-served basis. Due to high demand, wait times may vary.
Our YouTube channel (https://youtube.com/@bchtechnologies) is an excellent resource if you prefer self-help options. You can use the search feature to find relevant tutorials or explore additional videos suggested by YouTube.
Thank you again for contacting us. We hope this guidance helps resolve your printer issue. Feel free to contact us if you have further questions. We deeply appreciate your continued support!
I have an Epson ET-16500 printer that has stopped printing. I use it infrequently, making only a few copies a month, and it sometimes sits unused for weeks. Over time, it started printing only specific colours, then only black, and now nothing. I removed the printhead and cleaned it manually with a cloth and alcohol, but this didn’t help. I believe the ink has dried in the system. I am handy and willing to resolve this with guidance and speciality products, such as syringes and cleaners. I also have an ultrasonic cleaner—should I use it?
Answer:
Thank you for contacting us at BCH Technologies. We’re grateful for your engagement and support, especially on our YouTube channel (https://youtube.com/@bchtechnologies). Your feedback is invaluable as we refine our technical expertise and resources.
I apologize for not getting back to you sooner. I understand how frustrating printer issues can be, especially when they impact your workflow. Because of the complex nature of these problems, I want to provide you with the most detailed and thorough guidance possible.
Let’s address your concern step by step:
Why Dried Ink Happens and How It Affects Your Printer
The Epson ET-16500 is relatively resistant to ink drying out compared to many other inkjet models. However, ink can settle or thicken in the system when a printer is left unused for extended periods, potentially clogging the printhead. While alcohol might seem like a viable cleaning agent, it can damage specific components in the printhead. Therefore, using specialized cleaning solutions is crucial.Products You’ll Need
To resolve this issue, here are the items you may require:-
Printhead Cleaning Solution
- Use a cleaning solution designed to dissolve dried ink without damaging the printhead. Avoid alcohol-based solutions. BCH Technologies offers the following options:
-
Clear Cleaning Solution (https://bchtechnologies.com)
Suitable for mild clogs and compatible with both dye and pigment inks. -
Green Cleaning Solution (https://bchtechnologies.com)
It is ideal for more stubborn clogs and even works on sublimation inks. -
Red Cleaning Solution (https://bchtechnologies.com)
The most substantial option is effective on severe clogs but should be used cautiously.
-
Clear Cleaning Solution (https://bchtechnologies.com)
- Use a cleaning solution designed to dissolve dried ink without damaging the printhead. Avoid alcohol-based solutions. BCH Technologies offers the following options:
-
Syringe Kit with Tubing
- This tool helps apply the cleaning solution directly to the printhead nozzles.
-
Lint-Free Cleaning Swabs
- It is essential for gently cleaning contact points and surrounding areas. These can be sourced from third-party vendors like DTFPro.com.
Avoid Ultrasonic Cleaners
Although ultrasonic cleaners can be effective for certain printheads, they are not advisable for the Epson ET-16500. The vibrations can damage the delicate components of its printhead.Step-by-Step Cleaning Guide
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Prepare the Cleaning Solution
- Select the solution appropriate for your printer’s ink type. BCH’s clear or green solutions are excellent starting points.
-
Flush the Printhead
- The syringe and tubing inject the cleaning solution into the printhead nozzles. Apply gentle pressure to avoid damaging the nozzles.
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Soak the Printhead
- Place the printhead on a lint-free cloth soaked in the cleaning solution. Allow it to sit for several hours to break down any dried ink.
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Test the Printer
- Reinstall the printhead and run a nozzle check. If the clog persists, repeat the cleaning process.
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Prevent Future Issues
- Print a test page every 1–2 weeks to keep the ink flowing. Regular usage is the best way to avoid clogs.
Important Note:
Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. We cannot provide detailed remote troubleshooting, advice, or support for printer repairs. However, we offer an in-person evaluation and repair service via our local diagnostic facility (https://bchtechnologies.com/printer-repair-service), operating on a first-come, first-served basis. Due to high demand, wait times may vary.
Our YouTube channel (https://youtube.com/@bchtechnologies) is an excellent resource if you prefer self-help options. You can use the search feature to find relevant tutorials or explore additional videos suggested by YouTube.
Thank you again for contacting us. We hope this guidance helps resolve your printer issue. Feel free to contact us if you have further questions. We deeply appreciate your continued support!