How to Address Epson ET-4750 Printer Error Code 031006 and Repair Costs
- By Kevin Day
- On Dec 07, 2024
- Comment 0
Question:
My Epson ET-4750 printer has stopped working and shows scanner error code 031006. Unfortunately, the warranty has expired.
I’m comfortable disassembling devices like cars but find the printer’s small components too challenging to manage. I’m considering boxing it up and sending it to you for repair. If that’s not possible, I’d like to know the cost of sending the motherboard for repair. Could you provide details on repair options and costs?
Answer:
Thank you for reaching out to us at BCH Technologies! First, I apologize for not getting back to you sooner. I understand that printer issues like yours are both frustrating and urgent, and I want to take the time to address your concerns carefully and thoroughly. We are incredibly grateful for your support and engagement, especially with our YouTube channel (https://youtube.com/@bchtechnologies). Your feedback helps us refine our expertise and deliver better solutions.
Given the high demand, we operate on a first-come, first-served basis, which may mean a few weeks’ wait before you can drop off your printer. Our services are structured to repair the whole printer or specific parts, with clear instructions on how to proceed. While our rates may not be the lowest, we recommend exploring self-help options if cost is a concern.
You can also find resources on our YouTube channel (https://youtube.com/@bchtechnologies). Use the search function on the channel homepage to locate specific troubleshooting videos or related content, which YouTube may also suggest from other creators.
Thank you again for contacting us. We appreciate your trust in BCH Technologies and are here to assist you if needed!
My Epson ET-4750 printer has stopped working and shows scanner error code 031006. Unfortunately, the warranty has expired.
I’m comfortable disassembling devices like cars but find the printer’s small components too challenging to manage. I’m considering boxing it up and sending it to you for repair. If that’s not possible, I’d like to know the cost of sending the motherboard for repair. Could you provide details on repair options and costs?
Answer:
Thank you for reaching out to us at BCH Technologies! First, I apologize for not getting back to you sooner. I understand that printer issues like yours are both frustrating and urgent, and I want to take the time to address your concerns carefully and thoroughly. We are incredibly grateful for your support and engagement, especially with our YouTube channel (https://youtube.com/@bchtechnologies). Your feedback helps us refine our expertise and deliver better solutions.
Understanding Error Code 031006
Error code 031006 on the Epson ET-4750 typically indicates a problem with the scanner or mainboard and may involve other components. Based on the symptoms you described, here are the potential causes:-
Mainboard Failure:
The mainboard, also known as the formatter board, is a common point of failure when encountering this error. A damaged mainboard can prevent the printer from operating entirely. -
Burnt Printhead:
There’s a high likelihood (approximately 95%) that the printhead is also damaged. A burnt printhead can happen if the printer operates with insufficient ink flow or due to electrical surges. -
FFC Cable Damage:
The Flexible Flat Cable (FFC) connecting components within the printer could also be burnt or otherwise compromised, contributing to the error.
Repair Options
-
Mainboard Repair:
We accept mail-in orders for mainboard repairs, and you can find detailed pricing and service information on our mainboard repair page (https://bchtechnologies.com/collections/printer-repair-service/products/fast-track-mainboard-repair-l1800-xp-15000-et-15000-wf-7610-7620-wf-7110-wf-7710-7720-et-8550-et-2720-et-2750printer-mainboard-formatter-board-motherboard-troubleshooting-and-repair). -
Printhead Replacement:
If you decide to repair the mainboard, you’ll likely need a new printhead. We recommend sourcing a replacement printhead through platforms like eBay, where they’re often available at competitive prices. -
Additional Repairs:
Inspect and, if necessary, replace the FFC cable to ensure all connections function correctly.
Sending the Printer for Repair
Unfortunately, we do not accept mail-in orders for whole printers. If you can't do the repairs, please take the printer to a local repair shop or technician familiar with Epson models.Additional Guidance
Addressing printer issues can be complicated due to the hands-on nature of the problems. Therefore, we cannot provide remote troubleshooting or direct support for printer repairs. However, we offer in-person evaluation and repair services via our local diagnostic facility (https://bchtechnologies.com/printer-repair-service).Given the high demand, we operate on a first-come, first-served basis, which may mean a few weeks’ wait before you can drop off your printer. Our services are structured to repair the whole printer or specific parts, with clear instructions on how to proceed. While our rates may not be the lowest, we recommend exploring self-help options if cost is a concern.
You can also find resources on our YouTube channel (https://youtube.com/@bchtechnologies). Use the search function on the channel homepage to locate specific troubleshooting videos or related content, which YouTube may also suggest from other creators.
Thank you again for contacting us. We appreciate your trust in BCH Technologies and are here to assist you if needed!