Epson Printer Error 031006: Causes and Fixes for Printhead and Mainboard Issues

Question: After removing and cleaning the printhead on my Epson printer, I received error code 031006. I suspect the issue might be a blown fuse on the mainboard and plan to have it repaired. However, I’m curious if this type of error typically requires replacing the printhead as well.
 
Answer:
Thank you for contacting us with your question! We at BCH Technologies greatly appreciate your engagement and support, especially on our YouTube channel (https://youtube.com/@bchtechnologies). I’m sorry for the delay in responding. I know printer issues like this are often urgent. To ensure your question gets the attention it deserves, I’ve taken the time to provide a detailed explanation.

Understanding Error Code 031006

Error 031006 typically indicates a communication or hardware issue between the printer’s mainboard and the printhead. This error often occurs after cleaning or removing the printhead, as these actions can introduce electrical or moisture-related problems. The cause of the error could be:
  1. A blown fuse or other electrical damage on the printer’s mainboard.
  2. Moisture inside the printhead is causing a temporary malfunction.
  3. An issue with the printhead itself, such as damaged internal circuitry.

Do You Need to Replace the Printhead?

In most cases, error 031006 will require replacing the printhead. Here’s why:
  • When the mainboard is repaired, any lingering damage to the printhead’s internal circuits often prevents it from functioning correctly.
  • Even if the printhead appears intact, electrical damage from a blown fuse on the mainboard can render it unusable.
However, there are exceptions. If the error is caused by moisture in the printhead, it may resolve itself after the mainboard is repaired. Over time, the moisture can evaporate, allowing the printhead to return to regular operation. Unfortunately, this scenario is rare.

Next Steps for Repair:

  1. Inspect the Mainboard:
    • Start by diagnosing the mainboard. Check the fuses and other components for signs of electrical damage.
    • If possible, use a multimeter to confirm whether the fuses are intact.
  2. Test the Printhead:
    • After repairing the mainboard, reinstall the printhead and run a diagnostic test. If the error persists, the printhead will likely need to be replaced.
  3. Consider Replacement Costs:
    • Replacing both the mainboard and printhead can be costly. Investing in a new unit might be more economical if your printer is older or heavily used.

General Advice:

Please carefully handle the printhead when performing maintenance. Moisture and static electricity are common culprits for these issues. Avoid excessive use of water or cleaning fluids that could seep into the printhead's electrical components when cleaning.
 
Addressing printer issues like error 031006 can be complex and hands-on. Unfortunately, we cannot provide remote troubleshooting, repair suggestions, or technical support. However, our local diagnostic facility offers in-person evaluation and repair services (https://bchtechnologies.com/printer-repair-service). Due to high demand, our services operate on a first-come, first-served basis, and it might take a few weeks before we can begin work on your printer. We repair all printers or specific parts and provide clear instructions on proceeding. That said, our rates may not be the most economical. For those seeking cost-effective options, we recommend exploring self-help solutions. Start by visiting our YouTube channel homepage (https://youtube.com/@bchtechnologies) and using the search icon to locate specific tutorials. YouTube may also recommend related videos from other creators to help you.
Thank you again for your thoughtful question! Your input helps us refine our advice and support for printer enthusiasts like yourself. I wish you the best of luck with your repair. Feel free to reach out to me if you have any more questions. Happy printing!