Resolving "Waste Ink Tank Full" Error on Epson Artisan 837

Question:

My Epson Artisan 837 shows an error message that the waste ink tank is full. Do you provide just the pads, the complete tank, and reset code, or do I need to get the external tank you offer? Which external tank is correct for my printer?

Answer:

Thank you for contacting us with your inquiry regarding the reset software for your Epson Artisan 837 printer. We at BCH Technologies are grateful for your engagement and support, particularly with regard to our YouTube channel. Your feedback plays a crucial role in further developing our technical expertise.

Addressing the "Waste Ink Tank Full" Error:

1. Reset Software: Please keep in mind that these are not our company and we cannot answer questions about the software usage nor anything about your order. However, try the coupon Kevin9988 and see if they still let you use it.
   • InkChip: We recommend visiting InkChip for reliable reset software. InkChip provides user-friendly solutions with detailed instructions. They offer reset keys specifically designed for Epson printers, which can reset the printer’s maintenance box memory. 
   • WIC Support: Another excellent resource is WIC Support. Similar to InkChip, they offer various tools for resetting Epson printers. Their website is easy to navigate, helping you find the necessary software without complications.
2. Using Reset Keys:
   • Purpose of Reset Keys: The reset key’s main function is to reset the printer's memory regarding the waste ink tank's status. This is crucial as it prevents the printer from showing the "waste ink tank full" error.
   • Physical Saturation of Ink Pads: While the reset key addresses the memory issue, it doesn't solve the physical saturation of the ink pads. To manage this, you might need to consider an external waste ink solution.
External Waste Ink Bottles:
• Addressing Physical Saturation: Although the reset key clears the memory, the waste ink pads may still be physically saturated with ink. To manage this, we recommend redirecting the ink flow from the pads to an external waste bottle. BCH Technologies offers external waste bottles in both 2.5 mm and 4.0 mm sizes, suitable for your printer. However, note that the actual connection size needed for your printer is 2.5 mm, despite the possible listing of 2.5 mm due to SKU limitations. Our dual connector accommodates a 2.5 mm connection on one end and offers compatibility for either 2.5 mm or 4.0 mm on the other end. Therefore, it doesn't matter which bottle you buy, the difference is how big of a hole you want to drill on your printer cover.
• 1. 2.5 mm bottle
  2. 4.0 mm bottle

We appreciate your support and engagement, and we hope this helps resolve your printer issue.