Which BCH Cleaning Kit Should You Use for the HP OfficeJet Pro 8620 Printer?

Question:
I own an HP OfficeJet Pro 8620 All-in-One printer and would like to know which BCH cleaning kit is best suited for cleaning the printhead and clearing any ink clogs.

Answer:

Now, let’s break down your options for cleaning the HP OfficeJet Pro 8620.

Understanding Your HP 8620 Ink Type

The HP OfficeJet Pro 8620 uses pigment-based ink, which is essential when choosing the right cleaning solution. Pigment inks are more prone to nozzle clogs, especially after periods of inactivity, but they also require non-corrosive, ink-compatible cleaning agents to avoid damaging the printhead.

Recommended BCH Cleaning Solutions for HP 8620

We offer three core water-based cleaning solutions designed for printers like yours, each suited to a different level of clog severity:

Clear Cleaning Solution

• Use if: You're dealing with mild to moderate clogs or routine maintenance.

• Ink Compatibility: Dye and pigment inks.

• Strength: Gentle, eco-friendly, safe for most common printers.

• Link: Clear Dual-Action Cleaning Solution
  (https://bchtechnologies.com/products/dual-action-cleaning-solution-for-dye-and-pigment-inks)

Green Triple-Action Cleaning Solution

• Use if: You need a bit more power to address stubborn or older clogs.

• Ink Compatibility: Dye, pigment, and sublimation inks.

• Strength: Balanced between safety and effectiveness. Great for mid-level maintenance.

• Link: Green Triple-Action Cleaning Solution
  (https://bchtechnologies.com/products/triple-action-cleaning-solution-for-dye-pigment-sublimation-inks-1)

Red Professional Cleaning Solution

• Use if: You’re dealing with severe, long-term clogs.

• Ink Compatibility: Dye, pigment, and sublimation.

• Strength: The strongest solution in our lineup. Only suitable for short-term exposure (no more than 24 hours).

• Warning: Use with caution, and never leave inside the printhead indefinitely.

• Link: Red Professional Cleaning Solution
  (https://bchtechnologies.com/products/professional-red-cleaning-solution-for-water-based-inks-dye-pigment-sublimation-not-for-solvent-ink)

Specialty Use: DTF/DTG Cleaning Solutions

While this doesn’t apply to the HP 8620 specifically, for those working with white inks in DTF or DTG printers, we also offer a MaxStrength™ cleaning solution tailored for white ink clogs.

• Not for dye ink or standard desktop printers like the HP 8620.

• Intended for professional use only.

• Link: Premium Cleaning for DTF Inks - MaxStrength™
  (https://bchtechnologies.com/products/premium-cleaning-solutions-for-dtf-inks-maxstrength-against-white-ink-clog)

Which Kit Should You Use?

Since the HP 8620 uses pigment ink, you can safely use any of the three core BCH cleaning solutions (clear, green, or red), depending on the severity of your printhead clog:

• Light clog or preventative care: Use Clear Solution.

• Moderate clog or occasional maintenance: Use Green Solution.

• Heavy clog or long-dormant printer: Use Red Solution (short duration soak only).

We also recommend using appropriate cleaning tools such as syringes, tubing, or printhead cleaning trays—many of which are included in BCH cleaning kits.

Addressing printer issues like clogged printheads often requires hands-on procedures that we unfortunately cannot guide through remote troubleshooting. For those who need professional help, we offer in-person diagnostic and repair services at our local facility (https://bchtechnologies.com/printer-repair-service). Please note that due to high demand, service is provided on a first-come, first-served basis, and drop-off wait times may apply. Our services include repairs for full printers or specific parts. That said, many issues can be resolved at home using our products and tutorials, which we strongly encourage. Start by visiting our YouTube channel homepage (https://youtube.com/@bchtechnologies) and using the search icon under the “About” tab to find videos for your printer model or cleaning topic.

Thank you again for reaching out—we appreciate your trust in BCH Technologies and hope your HP 8620 is back to perfect printing soon!