Troubleshooting Epson EcoTank Ink Flow Issues: Quick Fixes That Work

Question:

What should I do if my Epson EcoTank printer isn’t taking ink from the refill bottles?

Answer:

If your Epson EcoTank printer is failing to draw ink from the refill bottles, the problem is usually in the third-party ink bottles. Most users run into this issue because the mechanism in some third-party bottles doesn't line up perfectly with the EcoTank's tank valve. To fix it, first take out the ink bottle from the tank, turn it 180 degrees, and wedge it back in. This motion usually lines the valve and gets the ink moving.

If it still doesn’t flow, try lightly tapping the top of the bottle while it is inserted into the tank. You should also hear a slight noise as the ink begins to flow into the reservoir. This sound indicates that the obstruction has been resolved. Often, it’s simply a matter of generating the right pressure for the ink to flow. If you are using OEM ink bottles and you’re still having the issue, check that there is no dried ink or debris blocking the tank valve or bottle tip.

Additional Information

Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. Unfortunately, we're unable to provide remote troubleshooting or support for printer repairs. However, we offer an in-person evaluation and repair service via our local diagnostic facility (https://bchtechnologies.com/printer-repair-service). Given high demand, we operate on a first-come, first-served basis, and there may be a wait before we can assess your printer.

For self-help options, we recommend visiting our YouTube channel homepage (https://youtube.com/@bchtechnologies). Use the search icon to find videos related to your specific issue, as we have covered many common EcoTank troubleshooting scenarios. YouTube’s algorithm may also suggest helpful videos from other creators to guide you further.