How to Use the BCH Technologies Unclogging Combo Kit for Epson XP-15000 and XP-6000 Printers

Question:
Are there any instructions for using the Unclogging Combo Kit for Epson Printheads (https://bchtechnologies.com/products/unclogging-combo-kit-for-epson-printhead-xp-15000-xp-6000-dtf-dtg-maxstrength-cleaning-solution-with-adapter-2)? How much cleaning solution should I put into the syringe, how long should I let it work, and how often should I perform a printhead cleaning through the Epson XP-15000 menu afterward?

Answer:

Now, to your question - the Unclogging Combo Kit is designed to flush the Epson printhead by manually pushing cleaning solution through the ink intake ports. The syringe and adapter attach directly to the printhead, allowing the cleaning fluid to dissolve dried or hardened ink within the nozzles. This process can restore blocked channels and revive missing colors.

Here's a detailed guide on how to use it properly:

1. Preparation:

   • Remove the ink cartridges and identify the clogged color port on the printhead.

   • Use the included adapter to create a tight seal between the syringe and the ink port.

   • Fill the syringe with about 3-5 ml of cleaning solution for each color channel you want to flush. (It's better to start small to avoid overfilling and risking leaks inside the printer.)

2. Flushing the Printhead:

   • Slowly and gently push the syringe plunger. You should feel moderate resistance. If the solution doesn't pass easily, stop - forcing it may rupture the membrane inside the printhead.

   • Once you see the cleaning solution coming out of the nozzle area, stop pushing and let the liquid rest in the printhead.

3. Soaking Time:

   • Allow the cleaning solution to soak for about 30 minutes to 2 hours, depending on how severe the clog is. For very stubborn clogs, you can leave the printhead overnight (covered to prevent evaporation).

4. Reinstallation and Menu Cleaning:

   • Reinstall the cartridges (preferably with fresh ink).

   • Run one standard cleaning cycle from the Epson printer menu - this helps flush out the dissolved residue. Avoid running multiple cleanings consecutively, as that can waste ink and potentially overheat the printhead.

   • Print a nozzle check pattern. If improvement is visible, you can repeat the cleaning process once more after several hours.

If your printer displays any error codes (such as 0x97, E-11, or E-02), note that these usually relate to system errors or sensor issues rather than printhead blockages. If they appear after flushing, turn off the printer for a few minutes to allow the system to reset before running another test.

Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. Therefore, we're not able to provide remote troubleshooting or direct support for printer repairs. However, we do offer an in-person diagnostic and repair service through our local facility - Printer Repair Service (https://bchtechnologies.com/printer-repair-service). We operate on a first-come, first-served basis, so there may be a short waiting period before your printer can be evaluated. While our rates reflect the detailed care we provide, we also encourage self-help for more cost-effective solutions. You can start by searching for related videos on our YouTube channel (https://youtube.com/@bchtechnologies) - just click the search icon next to "About" and type in the printer model or issue.

Thank you again for reaching out and for being part of the BCH Technologies community. Your questions help us refine our guides and ensure that every customer has the resources they need to bring their printer back to life.