How to Unclog and Access the Waste Pump on Your Printer

Question:

I suspect that the waste pump on my printer is clogged. I have watched your videos on how to unclog it, but I am struggling to disassemble the printer to reach the pump. I have attached pictures for reference and would appreciate any guidance.

Answer:

Thank you for reaching out to us. We apologize for the delay in getting back to you. We understand that printer issues can be urgent, but we also want to ensure that we provide you with the most accurate and thorough guidance. At BCH Technologies, we deeply appreciate your support, especially for our YouTube channel (BCH Technologies YouTube [https://youtube.com/@bchtechnologies]). Your feedback helps us improve our technical expertise and create more helpful content.

When dealing with a clogged waste pump, it's essential to access the capping station and its connected tubing. Here are some troubleshooting steps and resources to help you:

Step 1: Understanding the Capping Station and Waste Pump System

The waste pump is a crucial component responsible for maintaining ink flow by purging old or excess ink. When clogged, ink cannot move through the system, leading to print quality issues or complete failure. Before attempting to disassemble your printer, review the structure of the capping station to understand how it connects to the waste pump.

Step 2: How to Remove and Unclog the Capping Station

To help you disassemble and maintain your capping station, we've compiled several useful video resources:

• Capping Station Remove/Install Guide: Watch here ([https://youtu.be/_cZEkmgIZYc])

• Capping Station Unclogging Process: Watch here ([https://youtu.be/WbY_6O1-w2c])

• Capping Station Maintenance and Cleaning: Watch here ([https://youtu.be/5yjq3ZN0qv8])

• Capping Station Repair Tutorial: Watch here ([https://youtu.be/5UC2IMu9V90])

• How to Rewire Tubes in the Capping Station: Watch here ([https://youtu.be/J9im3s8UJfo])

Step 3: Advanced Disassembly and Repair Guide

If the above videos do not resolve the issue, we offer a detailed exclusive video on our website that demonstrates a full capping station teardown, showing individual components, including gears and tubing reassembly:

• Complete Capping Station Disassembly & Reassembly Guide: Watch here ([https://bchtechnologies.com/products/video-capping-station-assemble-disassemble-guide-for-l1800-1390-artisan-1430-and-1400?_pos=1&_sid=ae6fdfa8e&_ss=r])

Final Notes

Addressing printer issues can be challenging due to the hands-on nature of the repairs. Unfortunately, we are unable to provide remote troubleshooting, but we do offer in-person evaluation and repair services at our local diagnostic facility (Printer Repair Service [https://bchtechnologies.com/printer-repair-service]). Due to high demand, we operate on a first-come, first-served basis, so scheduling may take a few weeks.

Our services allow for repairs of entire printers or specific components, with clear instructions on how to proceed. However, we recognize that our pricing may not always be the most affordable. As a cost-effective alternative, we highly recommend self-research and DIY troubleshooting using YouTube. You can use the search function on our YouTube channel homepage (BCH Technologies YouTube [https://youtube.com/@bchtechnologies]) to find relevant repair videos. YouTube’s recommendations might also direct you to additional helpful content from other creators.

Again, we appreciate your support and patience. We hope these resources help you resolve your issue! Feel free to reach out if you need further clarification. Happy printing!