How to Replace the Scanner Ribbon Cables in Epson EcoTank ET-2800 Series Printers

Question:

I have an Epson EcoTank ET-2800. While opening the printer, I accidentally tore one of the wider ribbon cables—specifically, the one that runs from the back-left area and goes into the scanner top. My printer has three ribbon cables total. Every time I open the scanner top, the two thinner ribbons feel extremely taut. I figured it would be safer to replace the entire set of three cables. Can you help me identify these cables?

Answer:

Thank you for contacting us, and I apologize for not getting back to you sooner. I completely understand how urgent and frustrating printer issues can be—especially when they involve physical damage like a torn ribbon cable. At the same time, I want to make sure we address your concern carefully and thoroughly. We at BCH Technologies are grateful for your engagement and support, particularly with regard to our YouTube channel. Your feedback plays a crucial role in helping us expand our technical knowledge and offerings.

Now, let’s address your specific question.

The Epson EcoTank ET-2800 series—which includes models like the ET-2800, ET-2801, ET-2802, and ET-2803—typically uses three ribbon cables that connect to the scanner unit. These cables are responsible for motor control, data transmission, and control panel functions. Below is a breakdown of each ribbon cable:

🔹 Ribbon 1: 5-Pin Scanner Motor Cable

Function: This cable drives the scanner motor. If the scanner won’t move or engage when powered on, a faulty or disconnected motor cable might be the reason.
Replacement:
BCH 5-Pin Scanner Motor Cable (57.5 cm)
https://bchtechnologies.com/products/5-pin-scanner-motor-cable-57-5-cm-575-mm-for-epson-xp-4105-and-similar-printers

🔹 Ribbon 2: 17-Pin Scanner Data Cable

Function: This cable handles data transmission from the scanner. If your scans come out blank or you receive scanner-related errors, this cable may be the culprit.
Replacement:
BCH 17-Pin Scanner Data Cable (66 cm)
https://bchtechnologies.com/products/17-pin-scanner-data-cable-66-cm-660-mm-replacement-for-epson-xp-4105-and-similar-models

🔹 Ribbon 3: 13-Pin Control Panel Cable

Function: This cable typically handles connections for the control panel interface. From your description, this is the cable that got torn. A damaged control panel cable can result in touchscreen malfunctions or the printer failing to boot properly.
Replacement:
Although we currently do not have the exact ET-2800-series version of the 13-pin cable in stock, a compatible and slightly longer alternative is available:
13-Pin Page Width CR Encoder Sensor CSIC FFC Cable
https://bchtechnologies.com/products/13-pin-page-width-cr-encoder-sensor-csic-ffc-cable-for-epson-l1800-1390-1430-dtf-dtg-printers

If you go with the longer version, you’ll need to carefully fold the excess length and secure it to avoid crimping or damage when closing the printer lid. It’s always a good idea to examine the routing of the original cable and replicate that as closely as possible.

Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. So, we're not able to provide remote troubleshooting, suggestions, or support for printer repairs. We offer an in-person evaluation and repair service via our local diagnostic facility (https://bchtechnologies.com/printer-repair-service). Given the high demand, we operate on a first-come, first-served basis. So, it might take a few weeks before we can get your printer to drop it off. Our services are structured to repair either a whole printer or specific parts, with clear instructions on how to proceed. However, we acknowledge that our rates aren't the most economical. Thus, we highly recommend that you resort to self-help via online research. You can start by checking out YouTube or visiting our YouTube channel homepage (https://youtube.com/@bchtechnologies). Look for specific videos using the search icon next to "About" on the right-hand side of the menu bar. I receive dozens of queries every day asking about videos for specific topics. Having created videos over the past nine years, it's challenging to remember every single one. Therefore, using YouTube's search function would be most efficient. Plus, YouTube might suggest relevant videos from other channels that could assist you.

Thanks again for reaching out to us. We appreciate your initiative in tackling this issue and hope this information helps you restore your printer to working condition.