How to Replace the Automatic Document Feeder (ADF) Lid on an HP OfficeJet Pro 9025e Printer

Question:
I own an HP OfficeJet Pro 9025e printer, and while fixing a paper jam, some parts of the automatic document feeder (ADF) broke off when I closed it. I purchased a replacement assembly that includes both the feeder and the lid covering the scanner glass. How do I replace this part?

Answer:
Replacing the entire ADF lid assembly on the HP OfficeJet Pro 9025e is generally manageable for most users, though exact steps may differ slightly depending on your unit’s production version. Here’s a step-by-step guide:

1. Prepare the Printer

• Power off the printer and unplug it from the wall outlet. This ensures safety while working near the scanner and electronic connections.

• Open the scanner lid fully so you can access the hinges that secure the ADF assembly to the printer body.

2. Release the Hinges

• On most HP 9000-series OfficeJet models, the hinges have either spring-loaded release clips or a sliding retention design.

  • If spring-loaded clips: Press them gently while lifting the ADF assembly upward to release.

  • If sliding hinges: Push the lid assembly toward one side until it disengages, then lift it free.

3. Disconnect Ribbon Cable (If Present)

• Some ADF lid assemblies include a ribbon cable that connects the feeder’s control panel or sensors to the printer’s mainboard.

• If your replacement includes this cable, you’ll need to disconnect the old one. This usually requires removing a small plastic cover near the hinge area to access the connector.

• Carefully unplug the cable, noting the routing path so you can duplicate it when installing the new assembly. Avoid twisting or pinching the cable during reassembly.

4. Install the New ADF Lid Assembly

• Align the new lid’s hinges with the hinge sockets on the printer body.

• Slide or click them into place until they lock securely.

• If applicable, reconnect the ribbon cable into the same connector, ensuring the path matches the original routing for smooth operation.

5. Test the Installation

• Close the lid gently and move the ADF through its natural motion to confirm smooth hinge movement. There should be no binding or misalignment.

• Plug the printer back in and power it on. Run a quick test by placing a sheet in the ADF to confirm that the feeder picks up paper correctly and the scanner lid aligns evenly.

If everything moves smoothly and the document feeder engages without error, the replacement has been installed correctly.

Addressing printer problems like this can be a bit tricky because they involve hands-on repair. For this reason, we cannot provide remote technical troubleshooting or step-by-step live repair guidance. However, we do offer an in-person printer repair service (https://bchtechnologies.com/printer-repair-service). Due to high demand, this service works on a first-come, first-served basis and may take a few weeks before your printer can be serviced. Our facility can repair either full printers or specific parts, with instructions provided on how to proceed. That said, we recognize our repair costs may not always be the most economical option, so we strongly encourage self-help using online research and resources. A great starting point is our YouTube channel (https://youtube.com/@bchtechnologies). You can search for specific topics using the search icon near the “About” tab. With over nine years of video content, it’s hard to recall each tutorial, but the YouTube search function—and even suggested videos from other creators—often helps users find exactly what they need.

Thank you again for reaching out to us with your question, and we truly appreciate your continued support of BCH Technologies.