How to Fix Epson XP-322 Stuck in Recovery Mode (Firmware Error)

Question:
My Epson XP-322 printer is stuck in recovery mode. What steps can I take to fix this issue?

Answer:

When an Epson XP-322 is stuck in Recovery Mode, it usually points to a firmware corruption issue, often linked to a failed update or damaged EEPROM data. Here are several methods you can try:

1. Restart in Service Mode and Reload Firmware

   • Power the printer off and restart it in service mode (a special maintenance mode that allows low-level functions).

   • Once in service mode, use Epson's recovery firmware utility to overwrite the corrupted firmware.

   • This is often the simplest solution and can restore functionality if the issue is just a firmware mismatch.

2. Use WICReset Software

   • If the above does not work, another option is the WICReset tool, which allows rolling back or reinstalling the firmware.

   • Many users have had success forcing the XP-322 to accept an older firmware version to bypass the corruption.

3. EEPROM Reprogramming with a Binary Dump

   • If neither recovery mode nor WICReset resolves the issue, the problem may be deeper - typically EEPROM corruption.

   • You can search for a binary dump file (try searching for "bin dump + Epson XP-322" on bchtechnologies.com (https://bchtechnologies.com)).

   • With this file, you have two options:

     • DIY Approach: Build your own EEPROM programmer and physically write the dump into the chip.

     • Purchase Programmer: Buy a ready-made programmer from Amazon or other suppliers and use it to reflash the EEPROM.

   • In cases of severe corruption, it may be best to replace the EEPROM chip entirely and program it with a clean dump.

4. Signs of EEPROM Corruption

   • The printer loops in Recovery Mode without successfully completing startup.

   • Firmware update attempts always fail, even when using official recovery tools.

   • In these cases, reprogramming or replacing the EEPROM is the only long-term solution.

Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. For this reason, we're not able to provide remote troubleshooting, suggestions, or support for printer repairs. However, we do offer in-person diagnostics and repair services at our local facility (https://bchtechnologies.com/printer-repair-service). Because of high demand, repairs are handled on a first-come, first-served basis and may take a few weeks to process. Our services include both full printer repairs and targeted part replacements, with step-by-step instructions provided once the printer is evaluated. That said, we recognize that our pricing may not be the most economical, so we strongly encourage customers to explore self-help first. A great starting point is our YouTube channel (https://youtube.com/@bchtechnologies). Use the search icon next to "About" on the menu bar to find videos on your specific issue. With more than nine years of content, this is often the fastest way to locate guidance - and it may even suggest helpful tutorials from other creators.

Thank you again for your question and for supporting us. We value your engagement and hope these detailed options give you a clear path forward in resolving your Epson XP-322 recovery mode problem.