How to Fix Epson F570 "0014bD Ink Leak Error": Step-by-Step Troubleshooting Guide

Question:
After moving my Epson F570 sublimation printer to a new location, I received the error message “0014bD.” The printer had been working fine until then, but now it won’t function. Some ink spilled during the move—could that be the cause? Where can I go to get this repaired, or are there any DIY solutions?

Answer:

Understanding the 0014bD Error Code

The 0014bD error on the Epson F570 is classified as an Ink Leak Error. This message indicates that the printer’s internal Ink Leak Sensor has detected the presence of spilled ink inside the chassis.

What Causes It?

There are two main reasons you might see this error:

1. Actual ink leakage inside the printer – caused by a physical spill, possibly from moving the printer.

2. False detection – the sensor could have been triggered due to residual ink around the sensor, even if there's no ongoing leak.

Since you mentioned that ink was spilled during the move, it's highly likely the sensor is correctly identifying a real leak.

Components to Inspect

To resolve the issue, you’ll need to check or clean the following parts:

• Print Head – Inspect for any overflow or ink seepage.

• Ink Cartridges – Make sure none of the cartridges are damaged or improperly seated.

• Pump Cap Unit – This unit helps manage ink waste. Clean thoroughly if ink reached this area.

• Ink Leak Sensor – Located near the bottom of the printer; if it’s coated with ink, it needs to be cleaned or replaced.

You can find a repair reference and parts breakdown in our Epson F500/F570 Repair Guide [https://bchtechnologies.com/products/reference-for-epson-f500-f570].

Troubleshooting Steps

Here’s what you can do if you want to try fixing this issue yourself:

1. Open the printer’s lower right panel (usually marked or outlined in the manual).

2. Locate the Ink Leak Sensor – It’s typically mounted on the Right Lower Cover B.

3. Clean the area using lint-free wipes and isopropyl alcohol. Make sure no wet ink remains.

4. If possible, replace the sensor or reset it using the Epson Service Program (often referenced in technical service manuals as page 345).

5. Reassemble the cover and turn the printer back on.

If the error persists after cleanup, you may need to replace parts or escalate the issue to an Epson-certified technician.

Also note, the service manual may reference a related error:

0014BF – Pump Cap Unit Position Unsettled Error

• Description: This occurs if the pump cap unit is disrupted, such as during ink purging when the cover is open.

• Cause: User error or an interruption during the ink system maintenance cycle.

• Fix: Close all covers and restart the machine. If the error persists, inspect the cap unit’s alignment.

Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. So, we're not able to provide remote troubleshooting, suggestions, or support for printer repairs. We offer an in-person evaluation and repair service via our local diagnostic facility [https://bchtechnologies.com/printer-repair-service]. Given the high demand, we operate on a first-come, first-served basis. So, it might take a few weeks before we can get your printer to drop it off. Our services are structured to repair either a whole printer or specific parts, with clear instructions on how to proceed. However, we acknowledge that our rates aren't the most economical. Thus, we highly recommend that you resort to self-help via online research. You can start by checking out YouTube or visiting our YouTube channel's homepage [https://youtube.com/@bchtechnologies]. Look for specific videos using the search icon next to "About" on the right-hand side of the menu bar. I receive dozens of queries every day asking about videos for specific topics. Having created videos over the past nine years, it's challenging to remember every single one. Therefore, using YouTube's search function would be most efficient. Plus, YouTube might suggest relevant videos from other channels that could assist you.

Thanks again for reaching out and for supporting our work at BCH Technologies. We wish you success in resolving the issue and are always here to help guide you further if needed.