How to Diagnose and Fix Procolored 1390 Twin Light Flashing Error (Quick Blinking)

Question:
My Procolored 1390 printer has both front panel lights flashing quickly. Can you help me determine what's causing this issue and recommend the necessary steps to resolve it?

Answer:
Now, let’s talk about the Procolored 1390 and the twin front panel lights flashing rapidly, which typically indicates a critical hardware or system error.

Step-by-Step Diagnostic with the Epson Adjustment Program

To identify the exact issue, you'll need to use a tool called the Epson Adjustment Program. This is a utility designed originally for Epson technicians, but it's commonly distributed by DTF printer sellers and power users in the community.

Here’s how to use it:

1. Open the Adjustment Program on your PC.

2. From the main screen, select your printer's USB port (the one that lists your Procolored 1390).

3. Click on "Particular Adjustment Mode".

4. Scroll down and select "Printer Information Check".

5. Click "Check" and wait for the diagnostic results.

At the top of the screen, you’ll see the most recent error listed as Error Number 1. This will help pinpoint the root issue.

How to Interpret the Error Code

Once you’ve retrieved the error code, head over to Google and search for:
“BCH Epson Error”
This will direct you to our page on Epson’s "Triple Secret Error Codes", which explains what each code means and how to respond.

Common error types you might see include:

• APG Sensor Errors (Auto Paper Gap issues)

• CR Motor Errors (Carriage motor issues)

• PW Sensor Errors (Paper width sensor malfunction)

• Waste Ink Pad Full (Triggered by usage count)

If your error relates to any of these, further steps may involve part replacement, mechanical cleaning, or a counter reset.

We also have a quick walkthrough video on this process that you can view here:
Watch the video on YouTube (https://youtube.com/shorts/FPZzpyYuZLE)

Can't Access the Adjustment Program?

If you don’t already have a copy of the Adjustment Program, it may not be readily available through Epson directly. However, many users have had success finding it through community forums, DTF printer vendors, or resellers who support the 1390. Just be cautious and ensure you’re downloading from a reputable source.

Note on In-Person Service:
Printer problems like these often require physical inspection and hands-on diagnostics. As a result, we’re unable to offer remote troubleshooting or individualized repair support. However, BCH Technologies does offer in-person evaluations and repair services through our diagnostic facility (https://bchtechnologies.com/printer-repair-service). Please note that due to high demand, services are handled on a first-come, first-served basis, and wait times may extend to a few weeks.

We handle full printer repairs and targeted part repairs, with clear, detailed instructions on how to proceed. Still, we understand that our repair costs may not be the most budget-friendly. That’s why we always recommend exploring self-help solutions first. Start by visiting our YouTube channel homepage (https://youtube.com/@bchtechnologies), and use the search icon near the "About" tab to look for your specific model or error code. With over nine years of videos, the search function is the best way to locate the most relevant guidance. And don’t forget—YouTube’s recommendations may also lead you to other helpful videos from different creators.

Thanks again for your message and your support. Wishing you success in resolving the issue and getting your Procolored 1390 back in action!