How to Diagnose and Fix Flashing Red Lights on Your ENJOYCOLOR DTF Printer

Customer Question:
My ENJOYCOLOR DTF printer has both red lights flashing on the front panel. I’m not sure what’s causing the issue—can you help me figure out what’s wrong?

Answer:

Problem: ENJOYCOLOR DTF Printer – Both Red Lights Flashing

When both red indicator lights are flashing on your ENJOYCOLOR (or similar DTF-converted Epson) printer, it generally means the printer has encountered a critical system error. Still, it isn’t always clear what the underlying issue is based on lights alone. Fortunately, there’s a more precise way to find out: using Epson’s Adjustment Program (also known as the WIC or Service Utility Tool).

Step-by-Step: How to Check the Error Code with Epson’s Adjustment Program

1. Launch the Adjustment Program

DTF printer resellers often supply this software or can sometimes be found online. If you don’t have it yet, try searching “Epson Adjustment Program + your printer model” or contact your supplier.

2. Connect to the Printer

• Open the program and select the USB port that corresponds to your ENJOYCOLOR printer.

• The printer name should appear in the drop-down list. Select it.

3. Check for Errors

• Click “Particular Adjustment Mode.”

• Scroll down and select “Printer Information Check.”

• Click “Check” to retrieve diagnostic details from the printer.

4. Review the Error Code

The program will list recent errors, with the most critical shown as “Error Number 1.”
You may see a code such as:

• 0x9A – Carriage Jam or Obstruction

• 0xF1 – Internal hardware failure

• APG Sensor Error – Related to the paper feed or carriage park detection

• Waste Ink Pad Full – Indicates the printer needs a pad reset

How to Interpret Error Codes

Epson’s error codes can be cryptic, so we’ve compiled a resource to help users decode them. To interpret the code:

• Search "BCH Epson Error" on Google.

• This will lead you to our guide on Epson’s Triple Secret Error Codes, including detailed explanations of each code and possible repair actions.

Here’s a video walkthrough of the Adjustment Program process for quick reference:
Watch on YouTube (https://youtube.com/shorts/FPZzpyYuZLE)

If you find an APG sensor or internal hardware error, the fix may involve mechanical adjustments or replacing specific parts. Sometimes, a basic reset can clear the error if it was triggered by a temporary obstruction or glitch.

Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. So, we're not able to provide remote troubleshooting, suggestions, or support for printer repairs. We offer an in-person evaluation and repair service via our local diagnostic facility (https://bchtechnologies.com/printer-repair-service). Given the high demand, we operate on a first-come, first-served basis. So, it might take a few weeks before we can get your printer to drop it off. Our services are structured to repair either a whole printer or specific parts, with clear instructions on how to proceed. However, we acknowledge that our rates aren't the most economical. Thus, we highly recommend that you resort to self-help via online research. You can start by checking out our YouTube channel homepage (https://youtube.com/@bchtechnologies). Look for specific videos using the search icon next to "About" on the right-hand side of the menu bar. Since we’ve been posting videos for over nine years, this is the best way to find what you're looking for—even YouTube may recommend related content from other channels that can help.

Thanks again for reaching out, and we hope this helps you pinpoint the error and get your ENJOYCOLOR printer running again soon.