Epson WF-2750 Won’t Power On – Troubleshooting Tips for BCH Zero Cartridge System Users

Question:
I have an Epson WF-2750 printer set up with the BCH Zero Cartridge System, and it has completely stopped turning on. Do you have any suggestions on how to get it working again?

Answer:

When an Epson WF-2750 completely fails to power on, the problem could range from a simple power connection issue to a more serious internal failure. Since you’re using our BCH Zero Cartridge System, the core troubleshooting steps remain the same as for a standard WF-2750—these systems don’t typically affect the printer’s power circuitry.

Step 1 – Check the Power Source

• Test the Outlet: Plug in another device, such as a lamp or phone charger, to confirm the outlet is working.

• Avoid Surge Protectors: Some surge protectors can block enough current to prevent a printer from turning on. Plug the printer directly into a wall outlet.

• Try a Different Cord: The WF-2750 uses a standard two-prong power cord—swapping it with a known working one can quickly rule out a cord issue.

Step 2 – Reset the Power Circuit

• Unplug the printer from the outlet.

• Hold the power button for 30 seconds while unplugged—this can sometimes discharge residual electricity and reset the power board.

• Plug it back in and try again.

Step 3 – Check for Physical Damage or Surge Impact

• If the printer stopped working after a storm or power outage, the internal power supply may have been damaged.

• Look for signs of burning smell, discoloration, or melted plastic around the power inlet.

Step 4 – Internal Hardware Failure Possibilities

If none of the above resolves the problem, the issue may be inside the printer:

• Power Supply Board Failure: This is the most common cause of total power loss.

• Mainboard Failure: Less common, but possible, especially if the printer was exposed to a power surge.

• Loose Internal Connection: In rare cases, an internal ribbon cable or connector may have worked loose.

Opening the printer requires some electronics knowledge and should be done only if you are comfortable working with electrical components. Use a multimeter to test whether the power supply board is delivering voltage to the mainboard. If not, replacing the power supply is often the fix.

Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. For that reason, we’re not able to provide remote troubleshooting, suggestions, or support for printer repairs. We offer an in-person evaluation and repair service via our local diagnostic facility (https://bchtechnologies.com/printer-repair-service). Given the high demand, we operate on a first-come, first-served basis, so it might take a few weeks before we can get to your printer once it’s dropped off. Our services are structured to repair either a whole printer or specific parts, with clear instructions on how to proceed. However, we acknowledge that our rates aren't the most economical. Thus, we highly recommend that you resort to self-help via online research. You can start by checking out YouTube or visiting our YouTube channel’s homepage (https://youtube.com/@bchtechnologies). Look for specific videos using the search icon next to "About" on the right-hand side of the menu bar. I receive dozens of queries every day asking about videos for specific topics, and having created videos over the past nine years, it’s challenging to remember every single one. Using YouTube’s search function will likely be the most efficient—and it might also suggest other helpful videos from different creators.

Thanks again for reaching out to BCH Technologies. We appreciate your trust and continued support as we work to provide the most thorough and accurate printer troubleshooting guidance possible.