Epson Artisan 1430 Paper Feeds but Won't Print – Troubleshooting and Solutions

Question:
My Epson Artisan 1430 printer accepts the print command and feeds the paper through, but it doesn’t print anything on the page. I've already tried cleaning the half-circle feed roller without success. Do you have any suggestions on how to fix this issue?

Answer:

Likely Causes and Solutions

When your Epson Artisan 1430 feeds paper without printing—meaning the page passes completely through without any ink—the issue typically involves the paper ejection sensor, paper feed roller, or paper size detection. Here’s how you can troubleshoot and address each possibility:

1. Paper Ejection Sensor Malfunction

The paper ejection sensor informs the printer when paper has fully exited. If this sensor is dirty, misaligned, or malfunctioning, the printer may incorrectly interpret that printing has completed, causing it to feed paper through without printing.

How to fix:

• Inspect the sensor, typically found near the paper exit path, for dust, debris, or ink residue.

• Carefully clean the sensor using compressed air or a lint-free cloth moistened with isopropyl alcohol.

• Ensure any small sensor flags or levers that move during paper passage aren't stuck or broken.

2. Worn D-Shaped Feed Roller

The Epson Artisan 1430 uses a D-shaped roller to grip and feed paper through. With extensive use, this roller can become smooth and lose its grip, preventing proper paper handling.

Quick workaround and permanent fix:

• Temporarily, you can increase the amount of paper in the tray. The added pressure might improve the roller’s grip temporarily.

• For a long-term solution, consider replacing the roller. This is generally straightforward and can restore normal paper feeding.

3. Paper Sensing and Size Detection Problems

Sometimes the printer misinterprets the paper type or size due to sensor errors. In these cases, the printer feeds the paper without printing.

How to fix:

• Double-check the paper settings in your printer driver or printing software. Confirm the correct paper size and type.

• Ensure the paper you use isn't excessively curled, glossy, or transparent, as these conditions can confuse internal sensors.

Given the complexity and hands-on nature of printer repairs, we’re unable to provide remote troubleshooting or detailed remote assistance. However, we do offer thorough in-person diagnostic and repair services at our local repair facility. Please note, due to high demand, we operate on a first-come, first-served basis, so scheduling an appointment for your printer drop-off may take some weeks. We clearly outline procedures for repairing entire printers or specific parts, but we acknowledge that our rates might not be suitable for every situation. Therefore, we encourage exploring self-help resources available online, particularly through our extensive library on our YouTube channel. You can conveniently search for relevant troubleshooting videos by using the search icon next to the "About" section on our channel page. Given our extensive archive, this method is highly efficient for locating solutions, and YouTube may also suggest helpful content from other creators.

Thank you again for choosing BCH Technologies and for your detailed inquiry. Your support and interaction truly help us refine and expand our knowledge base!