Canon TS3660 Printer Blinking Triangle Warning Light - Causes and Fixes

Question:
I recently bought a Canon TS3660 printer, and it worked fine for a few prints. Now, it refuses to print, and my laptop says there is a problem with the printer. On the printer itself, the triangular warning light keeps blinking. What does this mean, and how can I fix it?

Answer:

1. What the Blinking Triangle Means

The triangle warning light on Canon printers is not a generic error-it uses a blinking code system. The number of flashes indicates a specific problem. For example:

• 2 flashes - Printer is out of paper or paper was not loaded correctly.

• 3 flashes - Paper jam or paper stuck inside the printer.

• 4 flashes - The FINE cartridge is not installed or is installed incorrectly.

• 5 flashes - The FINE cartridge may be defective or not recognized.

• 7 flashes - The cartridge is not compatible with the printer model.

• 8 flashes - The ink absorber is almost full and may require servicing.

• 13 or 14 flashes - Ink cartridge is empty or not recognized.

• 15 flashes - Cartridge is not installed properly.

Canon provides a detailed reference for interpreting these error codes here: Canon TS3600 Series Error Code Guide (https://ij.manual.canon/ij/webmanual/lib/php/linkctrl2.php?basedir=ErrorCode%252FTS3600+series&id=get_filename&lng=EN&model=TS3600+series&reffile=err_contents0100&refunit=ERR).

2. Steps to Troubleshoot

Here are some things you can do based on the number of blinks you observe:

• Count the flashes: This will help you determine the exact error.

• Check paper path: Remove all paper and reload carefully, making sure the guides are aligned.

• Inspect cartridges: Open the cover, remove the FINE cartridges, and reinstall them securely. If the error persists, try cleaning the electrical contacts with a lint-free cloth and reinsert them.

• Replace faulty cartridges: If you continue to get a cartridge-related code, replacement may be necessary.

• Reset ink absorber warning: If the code refers to an ink absorber, the printer may need servicing to reset the counter and prevent ink overflow.

3. Video Support

You also shared a YouTube link where the issue is being discussed. It's always helpful to visually confirm what's happening since the sound, light patterns, and error messages can guide the diagnosis further.

Addressing printer issues can be tricky due to the hands-on nature of the work. Because of this, we can't provide remote troubleshooting or direct repair support. However, we do offer an in-person evaluation and repair service (https://bchtechnologies.com/printer-repair-service) through our diagnostic facility. This service runs on a first-come, first-served basis, so it may take a few weeks before we can accept your printer. Our services cover full printer repairs as well as individual part replacements, depending on your needs. While our pricing may not be the lowest available, we encourage self-help first by searching online resources and checking our YouTube channel homepage (https://youtube.com/@bchtechnologies). Use the search icon next to "About" on the menu bar to find the most relevant videos. With nine years of content, this is the quickest way to locate what you need.

Thank you again for contacting us and for supporting our work. Your feedback helps us continue to create content that supports printer users worldwide.