Troubleshooting Chipless Firmware Installation on Epson WF-7720 Printers

Question: Why Can’t I Install Chipless Firmware on My Epson WF-7720 Printer?
Thank you for your question regarding your Epson WF-7720 and the challenges you’ve faced installing chipless firmware. I apologize for the delay in responding, as I understand how urgent these issues can be. At BCH Technologies, we value each inquiry and strive to provide thoughtful and detailed guidance. Your engagement, especially with our YouTube channel ([https://youtube.com/@bchtechnologies]), helps us refine our expertise and offer better solutions to our community.
Let’s address the potential reasons behind the chipless firmware installation issues on your Epson WF-7720.

Why the Firmware Installation May Fail

The issue you’re encountering could be related to your printer's type of memory chip. Some Epson WF models, including the WF-7720, have two variations of memory chips:
  1. Micron Memory Chips
    • Epson widely uses these and is compatible with most chipless firmware solutions available.
  2. Non-Micron Memory Chips
    • Due to supply chain changes, Epson temporarily sourced memory chips from other manufacturers. This small batch of printers equipped with non-Micron chips can be incompatible with many popular chipless firmware solutions.
    • If your printer happens to have these chips, the firmware update process will likely fail, regardless of how closely you follow the instructions.

How to Identify the Issue

1. Printer Behavior During Update

  • If your printer repeatedly rejects the firmware file or reverts to its original firmware, it could indicate a chip compatibility issue.

2. Cross-Check Printer Version

  • Check if your printer’s serial number falls into the range of models with non-Micron memory chips. This information may be available from Epson or the chipless firmware provider.

Possible Solutions

1. Contact the Firmware Provider

  • Contact Inkchip.net or your firmware provider and verify whether they have an alternative solution or firmware version tailored for printers with non-Micron chips.

2. Explore Alternate Chipless Solutions

  • Some third-party providers may offer firmware compatible with non-Micron chips. Please be careful when choosing alternate solutions, as firmware flashing can permanently damage the printer if not done correctly.

3. Consider an OEM Approach

  • If a chipless conversion isn’t viable, you may need to use OEM or compatible cartridges designed for the WF-7720. While less convenient, this approach ensures compatibility and reliable performance.

Recommendations

If chipless firmware installation remains unachievable, focus on maintaining your printer’s functionality through these steps:
  1. Use Compatible Cartridges
    • Opt for refillable or third-party cartridges that work with the WF-7720 without requiring chipless conversion.
  2. Keep Firmware Updated
    • If you revert to cartridge-based solutions, be cautious about updating the printer’s firmware, as Epson often includes updates to block third-party solutions.
  3. Stay Updated on Chipless Solutions
    • You can monitor firmware provider updates as new solutions may become available for printers with non-Micron chips.

Important Note

Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. So, we're not able to provide remote troubleshooting, suggestions, or support for printer repairs. We offer an in-person evaluation and repair service via our local diagnostic facility (https://bchtechnologies.com/printer-repair-service).
Our services are structured to repair either a whole printer or specific parts. If you opt for mail-in or local drop-off services, we provide clear instructions on how to proceed. However, we acknowledge that our rates could be more economical. Thus, we highly recommend exploring self-help options like online research and video tutorials.
You can start by visiting our YouTube channel homepage ([https://youtube.com/@bchtechnologies]) and using the search icon next to "About" to find relevant videos. With over nine years of content, it’s the most efficient way to locate helpful resources.
Thank you again for reaching out. I hope these insights help clarify your printer’s chipless firmware challenges. If you have additional questions or updates, please don’t hesitate to contact us—we’re here to help!