How to Identify Mainboard vs. Printhead Damage in Epson ET-8550 Printers

Question

I own an Epson ET-8550 printer and suspect the mainboard or printhead is damaged. How can I determine which component is causing the problem? Are there any specific steps I should follow to inspect the mainboard, printhead, or cables?
 

Answer

Thank you for reaching out to us! I’m sorry for not responding sooner. Printer issues can be incredibly frustrating, especially when the cause isn’t immediately apparent. At BCH Technologies, we’re committed to providing detailed, thoughtful responses. Your support of our YouTube channel (https://youtube.com/@bchtechnologies) is deeply appreciated and helps us refine our expertise to better assist users like you.
Here’s a comprehensive guide to help you identify whether the issue lies with the mainboard or printhead in your Epson ET-8550.
 

Step 1: Inspect the Printhead

The printhead is a common source of printer issues. Follow these steps to assess its condition:
  1. Check for Clogs:
    • Could you remove the printhead and look over the nozzles for dried ink or blockages? Persistent clogs can prevent the printhead from functioning.
  2. Look for Burnt Contacts:
    • Could you look over the electrical contacts on the printhead? Burn marks or discolouration indicate electrical damage.
  3. Inspect for Physical Damage:
    • Look for cracks or other structural damage to the printhead.
If the printhead is faulty, it will need to be replaced. If you use our mainboard repair service, we’ll provide instructions to help you source a reliable printhead directly from Epson for compatibility and longevity.
 

Step 2: Check the FFC Cables

FFC cables connect the printhead to the mainboard and can often be overlooked during troubleshooting.
  1. Inspect for Tears or Creases:
    • Physical damage can disrupt communication, like tears or bends in the cables.
  2. Look for Burn Marks:
    • Burnt or discoloured areas indicate electrical surges.
  3. Ensure Secure Connections:
    • Verify that the cables are properly seated at both ends.
If you find damage, replace the cables. You can purchase a replacement FFC cable bundle for the Epson ET-8550 from BCH Technologies at FFC Cable Bundle for ET-8550 (https://bchtechnologies.com/products/ffc-bundle-for-epson-ecotank-et-8550-printhead-2pcs-of14x2-pins-ffc-flat-flex).
 

Step 3: Inspect the Mainboard

The mainboard is the central component coordinating all printer functions. Follow these steps to assess its condition:
  1. Visual Inspection:
    • Look for burn marks around power-related components like capacitors and voltage regulators.
    • Could you check for swollen or leaking capacitors that indicate damage?
  2. Check Connections:
    • Inspect the connectors linking the mainboard to the power supply, printhead, and other peripherals for corrosion or poor connections. If necessary, clean these with isopropyl alcohol.
  3. Test Components:
    • Use a multimeter to measure voltage across the board and ensure consistent power delivery.
    • Test resistors, diodes, and transistors to confirm their functioning within specified ranges.
Diagnosing mainboard issues often require specialized tools and expertise. The mainboard may need professional repair or replacement if it shows physical damage or fails tests.
 

Step 4: Replace Faulty Components

After identifying the damaged components:
  1. Replace the printhead if it’s clogged, burnt, or physically damaged.
  2. Replace the FFC cables if they show signs of wear or electrical damage.
  3. If the issue persists after these replacements, consider sending the mainboard for professional repair.
 

Additional Considerations

Addressing printer issues can be challenging due to the hands-on nature of the repairs. Unfortunately, we cannot provide remote troubleshooting or support. However, we offer in-person evaluation and repair services via our local diagnostic facility (https://bchtechnologies.com/printer-repair-service).
Repairs are handled on a first-come, first-served basis and may take a few weeks. For self-help, explore our YouTube channel (https://youtube.com/@bchtechnologies) for tutorials and resources. Use the search icon to locate videos on specific issues, or let YouTube recommend related content.
Thank you again for contacting us. We greatly appreciate your trust in BCH Technologies and are here to support your printer repair needs.