How to Fix Paper Jam and Blinking Lights on Epson ET-2400: Troubleshooting Guide

Question:

In March 2024, we bought an Epson ET-2400 from Sam's Club. I was able to print last week but have a paper jam in the printer today, and all lights flash now (I removed the jammed paper). Turning the printer off and then back on, unplugging it for five from the wall outlet, and turning from the plug directly, A common issue with the Officejet 6500 is that it uses a USB cord, which works with any home printer you might have. So what are we doing on this issue? I start college in a week, so I need my printer fixed soon!

Answer:

Thank you for contacting us! As always, you can contact the BCH Team for continued support and engagement on our YouTube channel [https://youtube.com/@bchtechnologies]. Your feedback is important to help us improve our technical know-how and support. Today, we will look into your issue and provide you with several solutions to help your Epson ET-2400 printer run faster than college classes before.

I am glad you have performed some steps on your own to fix the paper jam issue and did not start with weapons; as of now, the printer is under warranty until May 2025. If these steps cannot help, then it is recommended that you contact the Epson customer service team by dialing 1 (800) 463-7766. Meanwhile, let us dive deeper into some consolidated troubleshooting approaches.

Check for Paper Fragments

Even after removing all visible paper, small pieces of paper may be stuck in the area of the rollers or the feed mechanism. After that, check the paper path using a flashlight and tweezers to see if you can find any pieces. Unless you enjoy paper jams, focus on the corners and edges where the paper can tear.

Clean the Rollers

Paper jams can deposit dust or oil on the rollers, causing them to lose their grip on paper. Cleaning the rollers can solve most issues with sheet feeding. Swipe the rollers using a lint-free cloth moistened with water or isopropyl alcohol. Ensure that you allow the rollers to dry completely before attempting another print. This process will ensure that the paper moves accordingly during printing.

Perform a Hard Reset

Otherwise, could you try a hard reset? After a few minutes, if the above solution does not work for you again, Occasionally, the printer needs to remove any remaining error codes. Follow these steps:

Turn off the printer.

Disconnect the printer from the power supply.

Press and hold the power button for 30 seconds to drain any remaining electricity.

Connect the power cord of the printer and switch it on.

Restore the Paper Feed Path

Flashy lights are a sign that the jam has caused the paper feed system misalignment. Going through the paper feed calibration may fix that. Please refer to your user manual or the Epson website for the exact steps for calibration. This allows you to realign the printer feed system.

Use Wi-Fi to Run Epson Diagnostic Tools

If you do not have a USB cable, your printer should be connected to your computer using Wi-Fi. Its app or software has some diagnostic tools that may help troubleshoot sensor issues or hardware malfunctions. This diagnostic will identify issues like a malfunctioning paper sensor or an alignment problem triggering the blinking lights.

In-Person Repair Options

If you follow the above methods but still the problem persists, then there will probably be a fault on your hardware side, and we will need professional help to resolve it. As you are working against the clock, asking for immediate support in person might be your best tool. Our speedy repairs allow customers to get their printers in working order again soon, so they do not have to wait long. If you cannot fix the problem, we can help with a full diagnostic and repair.

Printer troubleshooting, whether dealing with paper jams, grinding noises, not enough ink, or blinking lights in one's printer, can be done easier said than accomplished on the outside and more so to pinpoint issues related to printer inner mechanics and sensors. Many of these solutions are hands-on, and we are sorry we cannot assist with in-depth repairs electronically. If you want to send your machine for diagnosis and repair, you may do so at our local facility [https://bchtechnologies.com/repair-service]. Still, please note that we are operating on a first-come, first-served basis due to overwhelming demand, and it may take us a few weeks to see your printer.

This includes everything from an entire system to specific parts — with simple mail-in or local drop-off service instructions. Although we are not always the cheapest, many customers appreciate our professional assessments. Moreover, we suggest that customers look for self-help on our YouTube channel [https://youtube.com/@bchtechnologies] and search for how-to videos similar to what you need. Search for suggested content by typing in the search bar on the right of the About section on our channel home page.

That should result you in fixing your printer problems fast. We are even able to help with more difficult uses or you may want to come see our building. Again, thank you for choosing BCH Technologies and good luck in your new school term!