Fixing Epson DTF Pro Inspire A3+ Error Code 0x60: Sensor problem

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ERROR CODE 0x60: Epson printers have a PW (Paper Width) sensor underneath the printhead. The paper sensor will detect how wide the loaded sheet is so that it stays adequately aligned when printing. This error can be due to several reasons, which are:

PW Sensor Emission Failure: The light will be too dim or will not emit a gas. This may be a problem with the sensor or its components.

Debris (Foreign Objects or Paper Jams): The sensor may not be able to give accurate readings due to foreign objects, such as sharp paper ends or dust particles, or if any piece of paper has jammed at the wheels. You need to inspect the area where the printer platen is located for any objects or leftover paper.

PW Sensor or Main Frame Deformation: This error can occur if the PW sensor is physically damaged or your printer's one-frame internal structure is deformed. Take great care not to bend or otherwise damage your machine's frame, particularly if you need to remove or provide maintenance on any components.

Main Board Fail: The main board on the printer may have failed, especially if a replacement board is installed. Main boards of low quality or incompatible with the unit refuse can create various problems; for instance - There are no false sensor errors.

It sounded like you have verified that your model does not contain a PW sensor (most ancient types, notably Model J). The answer to this dilemma would be simply turning sensor detection off within your RIP software. If you're using AcroRip software:

Open your AcroRip software. Then, you need to control the panel and click on printer settings. Turn off "paper width check." The 0x60 error could be fixed by ensuring the software doesn't try to detect a sensor that cannot communicate. Regarding the other diagnosis, if you remove the outer cover and frame, confirm the lack of a PW sensor there:

Re-seat the motherboard: Using a visual inspection method, check for any actual physical damage to your main board, such as burn marks or loose connections.

If the problem is with other components, try to replace them with a good one, and if possible, discard them on another main board.

Updating or Reinstalling Your RIP Software: Occasionally, errors occur because the software is just a little buggy. We know that you would appreciate not having to bring your gearbox into our facility, so we hope these actions will help diagnose the problems beforehand.

Since it is a hands-on job, working on printers can be challenging to fix. As such, we cannot assist in diagnosing or repairing printers over a remote support session. Although we no longer provide at-home appointments, you can arrange to bring your printer in for diagnosis and repair if you are local (our Printer Repair Service https://bchtechnologies.com/printer-repair-service). We will repair your entire printer if you do not have a local shop that provides on-site service or simply provide directions to ship it to us for mail-in service. However, if you would rather skip the high bills of professional repair work, we suggest you at least begin by looking into online guides and tutorials. To find solutions, our YouTube channel [https://youtube.com/@bchtechnologies] is a great place to search. It will help you find videos that may assist you with your problem.

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