ET-8550 Professional Bundle CIS Kit – Tubing Included, Modifications Required & Confusion in Shipping

Question:
I'm inclined towards that Professional Bundle Conversion DIY CIS Kit for the ET-8550 DTF Conversion. I have a few questions:

1. Your kit contains multiple lengths of tubing (the clear tubes glued together)
2. Are there software bugs with the kit, or do I require particular settings to extract the best performance?
3. Are there any updates to trays you would recommend?
4. The order has already charged shipping, although it's written free shipping for over 75$ orders.

Answer:
Thank you for reaching out with your questions! Sorry for the wait to get back to you. I see how critical it is to respond to sound and timely questions, particularly about troubleshooting or investing in a printing accessory. Being followed and supported by you means a lot to us at BCH Technologies, especially for our YouTube channel: BCH Technologies (https://youtube.com/@bchtechnologies). We appreciate your feedback because your questions challenge us to grow and sharpen our expertise.
The detailed answers to your questions are given below:

• Tube Tubing in the Kit

This kit comes with everything you read in its online product description. If the product page does not mention multiple tube tubing (the clear tubing glued to one another), it is not included in the kit. "To prevent any misleading, we ensure our listings are exhaustive and transparent, so we can say with certainty that everything we're describing is everything in the contents."

• Software Bugs and Settings

The Professional Bundle CIS Kit does not include any software, so we cannot check whether it may have software bugs or how it interacts with your setup. (Software-related problems would be up to whatever you use.) If you have questions about configuration or issues, it's best to contact the software vendor directly for support.

• Modifications to the Trays

The bundle does not include anything to modify the trays. We, however, are now working on a separate solution for this and should be releasing it shortly. We will update you on this news!

• Shipping Charges

We charge shipping on all orders, even those below £15. But if you have already seen something about free shipping on orders over $75, please tell us where. If it’s inaccurate, we’d be glad to find it and update it to reduce confusion.
 
Dealing with printer issues or questions like these can be complex and require hands-on attention. Please note that, out of caution, we cannot offer remote troubleshooting, suggestions, or assistance with printer repair. As you can read on our Printer Repair Service page (https://bchtechnologies.com/printer-repair-service), we only provide local diagnostic service at our local diagnostic facility and do not provide evaluative services.
Due to the high demand for our repair services, getting your printer scheduled for evaluation may take a few weeks. We process cases on a first-come, first-served basis and offer detailed procedures to fix whole printers or certain critical parts. However, our rates may be too expensive for some, so we encourage you to identify self-help resources independently. You may start from our YouTube channel (https://youtube.com/@bchtechnologies) and search for videos using the search icon. YouTube can also recommend helpful videos made by other creators.
Thanks again for your support and questions. We appreciate your trust in BCH Technologies and look forward to helping you further!