Epson ET-2803 Error 034004:Troubleshooting Guide
- By Kevin Day
- On Oct 21, 2024
- Comment 0
Question: I love all of your detailed videos on how to fix printers. I have a problem with my Epson ET-2803 and would like to know if you could help. I got the error code 034004 the other day. I watched your video on how to fix it, but the encoder chip is delicate, and the encoder wheel is appropriately in place. However, the machine makes a loud clicking sound when it starts up. After taking the printer apart, I noticed the noise from the print wheel area toward the printer's rear. It clicks when I spin one of the gears near the encoder wheel. Would you like me to repair these gears, and do you have a video to help fix this issue?
Answer:
Thank you for contacting us and watching our YouTube channel. I'm sorry for not getting back to you sooner. I know that the printer issues could be frustrating, especially an error code like this, but we are dedicated to giving each question its due. I am always very thankful for the interaction with our content; your commentary is vital to developing what we know. Your interest in our YouTube channel [https://youtube.com/@bchtechnologies] motivates us to create helpful content!
Now, to address your issue with the Epson ET-2803 and the error code 034004, here's a detailed explanation:
Error Code 034004 Meaning & Causes - "Insoluble paper jam error" This can happen for several reasons:
Problem: Change Lever and Gears The change lever is an important part of the paper feeding process. It cooperates with the clutch to share the driving force from the PF Motor, which allows the power of moving paper by the LD Roller. If there is a problem with the change lever, it will not feed paper properly and thus give errors like 034004.
The fact that you can hear a click when turning the gear near the encoder wheel means there might be something faulty (and clicking) in either said change lever or its mating gears. This clicking could be from the gears not being lined up correctly, or it may signify damaged teeth needing replacement.
On the other hand, repairing it yourself will be easier if the change lever is damaged beyond repair. More often than not, the entire lever, or at least a part of it, has to be replaced. This gear is a highly delicate part and important in the sense of getting quality paper feed, especially on 2-sided printing.
Do You Need to Replace the Gears? If the gears that transmit force from the motor to the rollers are worn or out of place, a noisy click, on the other hand, is a reliable doomed clutch sign that something somewhere in the gear mechanism isn't playing well with others. You may need to investigate all shifting components in the printer, particularly within the shift lever space and gears. Replacing old, worn gears is essential to prevent eventual mechanical failure.
While I have yet to see a video on this exact problem with the Epson ET-2803, we always release new tutorials for common printer faults. Our YouTube channel is https://youtube.com/@bchtechnologies. You can just search for similar fixes. If there's enough interest, let's write a piece or two in the coming days.
Solving printer problems can be more difficult because they typically require a hands-on solution. So, we cannot offer over-the-phone diagnostics, printing tips, and remote technical support to fix your printer. We have a local diagnostic center [https://bchtechnologies.com/printer-repair-service] that provides in-person evaluation and repair as a drop-off or mail-in service. This service can take several weeks under high demand and is offered on a first-come, first-served basis.
We provide whole-printhead repair and some parts repairs. For mail-in/local drop-off services, we will be sure to give you instructions on what to do next. Although we realize that our charges may be less affordable, we advise people to fix them themselves with the help of our YouTube channel. All you have to do is get on the channel homepage and use the search function to find related videos. It might also recommend other valuable videos from another channel.
Thanks for getting back to me, and thank you for your continued support and engagement with BCH Technologies. We hope your Epson ET-2803 problem is resolved.
Answer:
Thank you for contacting us and watching our YouTube channel. I'm sorry for not getting back to you sooner. I know that the printer issues could be frustrating, especially an error code like this, but we are dedicated to giving each question its due. I am always very thankful for the interaction with our content; your commentary is vital to developing what we know. Your interest in our YouTube channel [https://youtube.com/@bchtechnologies] motivates us to create helpful content!
Now, to address your issue with the Epson ET-2803 and the error code 034004, here's a detailed explanation:
Error Code 034004 Meaning & Causes - "Insoluble paper jam error" This can happen for several reasons:
- A foreign object is obstructing the paper path.
- Deformation of the printer’s main frame.
- Failure of the change lever mechanism.
- It's a paper jam that hasn’t been fully cleared.
Problem: Change Lever and Gears The change lever is an important part of the paper feeding process. It cooperates with the clutch to share the driving force from the PF Motor, which allows the power of moving paper by the LD Roller. If there is a problem with the change lever, it will not feed paper properly and thus give errors like 034004.
The fact that you can hear a click when turning the gear near the encoder wheel means there might be something faulty (and clicking) in either said change lever or its mating gears. This clicking could be from the gears not being lined up correctly, or it may signify damaged teeth needing replacement.
On the other hand, repairing it yourself will be easier if the change lever is damaged beyond repair. More often than not, the entire lever, or at least a part of it, has to be replaced. This gear is a highly delicate part and important in the sense of getting quality paper feed, especially on 2-sided printing.
Do You Need to Replace the Gears? If the gears that transmit force from the motor to the rollers are worn or out of place, a noisy click, on the other hand, is a reliable doomed clutch sign that something somewhere in the gear mechanism isn't playing well with others. You may need to investigate all shifting components in the printer, particularly within the shift lever space and gears. Replacing old, worn gears is essential to prevent eventual mechanical failure.
While I have yet to see a video on this exact problem with the Epson ET-2803, we always release new tutorials for common printer faults. Our YouTube channel is https://youtube.com/@bchtechnologies. You can just search for similar fixes. If there's enough interest, let's write a piece or two in the coming days.
Solving printer problems can be more difficult because they typically require a hands-on solution. So, we cannot offer over-the-phone diagnostics, printing tips, and remote technical support to fix your printer. We have a local diagnostic center [https://bchtechnologies.com/printer-repair-service] that provides in-person evaluation and repair as a drop-off or mail-in service. This service can take several weeks under high demand and is offered on a first-come, first-served basis.
We provide whole-printhead repair and some parts repairs. For mail-in/local drop-off services, we will be sure to give you instructions on what to do next. Although we realize that our charges may be less affordable, we advise people to fix them themselves with the help of our YouTube channel. All you have to do is get on the channel homepage and use the search function to find related videos. It might also recommend other valuable videos from another channel.
Thanks for getting back to me, and thank you for your continued support and engagement with BCH Technologies. We hope your Epson ET-2803 problem is resolved.