DTF Printer Repair: FFC Cable Routing and Printhead Protection
- By Kevin Day
- On Nov 27, 2024
- Comment 0
Question:
After cleaning the printhead, I followed your instructions to replace the FFC cables because I thought the cables were causing the error. However, I’m finding it difficult to route the new wires inside the printer head properly. I’m attempting these repairs myself since I’m not local to you, but I’m worried about how long the printhead can stay disconnected without risking damage. Do you offer repair services to reassemble the printer and ensure it’s working again if I can’t complete it alone?
Answer:
Thank you for reaching out to us and sharing your detailed question. I apologize for not getting back to you sooner. Printer issues are always urgent, and I want to ensure a thorough response addressing your concerns. At BCH Technologies, we’re grateful for your engagement and support, particularly on our YouTube channel (https://youtube.com/@bchtechnologies). Your feedback is invaluable in helping us improve our content and technical expertise.
Now, let’s address your concerns:
Our repair service operates on a first-come, first-served basis and may take a few weeks. We recommend exploring self-help options through our YouTube channel (https://youtube.com/@bchtechnologies), where you can find many videos to assist with specific issues. You can also use the search icon on our channel to find relevant content quickly.
Thank you again for trusting BCH Technologies to help you repair your printer. We hope these tips and resources help you resolve the issue. Please feel free to reach out if you need further assistance—we’re here to support you!
After cleaning the printhead, I followed your instructions to replace the FFC cables because I thought the cables were causing the error. However, I’m finding it difficult to route the new wires inside the printer head properly. I’m attempting these repairs myself since I’m not local to you, but I’m worried about how long the printhead can stay disconnected without risking damage. Do you offer repair services to reassemble the printer and ensure it’s working again if I can’t complete it alone?
Answer:
Thank you for reaching out to us and sharing your detailed question. I apologize for not getting back to you sooner. Printer issues are always urgent, and I want to ensure a thorough response addressing your concerns. At BCH Technologies, we’re grateful for your engagement and support, particularly on our YouTube channel (https://youtube.com/@bchtechnologies). Your feedback is invaluable in helping us improve our content and technical expertise.
Now, let’s address your concerns:
Printhead Disconnect Timing
You have some time to work with the printhead, provided it is properly parked and sealed to prevent drying out. Here are some best practices to keep your printhead safe while it’s disconnected:-
Seal the Printhead Properly:
- Please ensure the printhead is parked tightly on the capping station to maintain a seal.
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Flush the Ink:
- If you’re working on the printer for an extended period, flush out the white ink (and coloured inks if possible) using distilled water or a suitable cleaning solution. This prevents clogging.
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Temporary Protection:
- Store the printhead in a sealed Ziploc bag with a damp paper towel to maintain humidity. This is especially important if it will be disconnected for more than 15 minutes.
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During Work Sessions:
- If the printhead remains disconnected for extended periods while troubleshooting, keep a damp paper towel beneath it to prevent drying.
Routing the FFC Cables
Routing FFC cables can indeed be challenging due to the tight spaces involved. Here are some tips to make the process easier:-
Align Carefully:
- Before pushing them in, please ensure the cables are perfectly aligned with the connectors. A slight misalignment can create resistance.
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Use a Tool for Guidance:
- A small plastic flat tool can help guide the cables into place without damaging them. Avoid using metal tools, as they can cause unnecessary pressure or scratches.
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Gentle Pressure:
- You should apply consistent, gentle pressure when inserting the cables. They are delicate and can easily tear if forced.
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Cable Routing Tips:
- Pay attention to the cables' natural bends and follow the original routing as closely as possible to avoid pinching or unnecessary tension.
What Happens If the Printhead Stays Disconnected Too Long?
If the printhead remains disconnected for an extended period without being sealed, it can be irreparably damaged. DTF inks, especially white ink, are prone to drying and clogging the nozzles. If this occurs, cleaning may not restore the nozzles to working condition.Our Repair Services
If you find that you’re unable to reassemble your printer, BCH Technologies offers repair services. While we are located in Greensboro, NC, you can send your printer to us for servicing. Here’s what you need to know:-
Full Printer Repair:
- We assess the printer as a whole to ensure all components function correctly.
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Mainboard-Specific Repair:
- If you only require mainboard servicing, we can remove and reinstall it for an additional $100 fee.
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Mail-In Service:
- You can go ahead and ship the printer to us following the instructions on our website for mail-in repairs.
Additional Support and Resources
Addressing printer issues can be complicated due to their hands-on nature. While we cannot troubleshoot remotely, BCH Technologies offers in-person evaluation and repair services (https://bchtechnologies.com/printer-repair-service).Our repair service operates on a first-come, first-served basis and may take a few weeks. We recommend exploring self-help options through our YouTube channel (https://youtube.com/@bchtechnologies), where you can find many videos to assist with specific issues. You can also use the search icon on our channel to find relevant content quickly.
Thank you again for trusting BCH Technologies to help you repair your printer. We hope these tips and resources help you resolve the issue. Please feel free to reach out if you need further assistance—we’re here to support you!