Best Practices for Refilling HP 962/962XL Cartridges: Understanding Dye vs Pigment Inks

Question: What is the best ink refill kit for HP 962 or 962XL cartridges for an HP OfficeJet Pro 9015e? Should I use dye ink or pigment ink?
 
 
Answer: Thank you for contacting us with your question! I sincerely apologize for the delay in responding. I understand the importance of making the right choices when maintaining your printer. At BCH Technologies, we value your engagement, especially on our YouTube channel [https://youtube.com/@bchtechnologies]. Your feedback helps us improve and provide better solutions for your printing needs.
 
Unfortunately, we don’t currently support refilling HP 962 or 962XL cartridges, and we don’t offer specific kits or instructions for these models. However, I can help clarify some key points about ink selection and provide recommendations for BCH dye ink, which would be the ideal choice for your cartridges.
 

Why Choose Dye Ink for HP 962/962XL Cartridges?

  1. Compatibility:
    Dye inks are generally compatible with most printers, including those designed initially for pigment ink. They have a thinner consistency and don’t require the frequent cleaning cycles programmed for pigment inks, reducing the risk of clogs.
  2. Advantages of Dye Ink:
    • Cost-effective: Dye inks are more economical than pigment inks.
    • Clog Prevention: Dye ink is less likely to cause permanent clogs. If a clog occurs, it can usually be resolved quickly using cleaning solutions.
    • Improved UV and Water Resistance: Recent advancements in dye ink formulations have addressed fading and water damage concerns, making dye ink suitable for most everyday printing tasks.
  3. Use Case Considerations:
    • Unless you are printing materials intended for outdoor use or prolonged exposure to water, dye ink will meet your needs. It provides excellent quality and durability for documents, photos, and general-purpose printing.

BCH Dye Ink Recommendations:

If you decide to refill your HP cartridges with dye ink, we recommend the following options:

Can You Switch Between Dye and Pigment Ink?

Yes, but with precautions:
 
  1. Switching From Pigment to Dye Ink:
    • Safe to do. The printer’s programmed cleaning cycles will clean more frequently than needed, but this won’t harm the printer. It might even reduce the chances of clogs.
  2. Switching From Dye to Pigment Ink:
    • It needs extra care. Since pigment ink uses a chemical matrix to suspend particles, it doesn’t mix well with dye ink. Flush the remaining dye ink as much as possible before adding pigment ink to avoid clogs.
  3. Mixing Pigment and Dye Ink:
    • While mixing is generally not recommended, up to 20% of different types of ink can coexist temporarily without causing issues. However, prolonged mixing increases the risk of clogs.
  4. Best Practices for Switching:
    • A flushing solution is used to clean the printhead and ink system thoroughly.
    • Print multiple pages to flush out old ink and ensure the new ink flows consistently.

Additional Resources:

For a deeper understanding of the differences between dye and pigment inks, we recommend the following articles:
 

Important Considerations:

If you decide to switch ink types, BCH also offers transparent dye and pigment ink bases to ensure smooth transitions:
 
  • Dye Ink Base [https://bchtechnologies.com/universal-dye-ink-base/]
  • Pigment Ink Base [https://bchtechnologies.com/universal-pigment-ink-base/]
Note: Printer maintenance and ink refilling can be intricate. While we cannot provide remote troubleshooting or refill guidance, BCH Technologies offers an in-person evaluation and repair service [https://bchtechnologies.com/printer-repair-service]. Due to high demand, services are provided on a first-come, first-served basis. For self-help, our YouTube channel [https://youtube.com/@bchtechnologies] features instructional videos and insights into printer care.
 
Thank you for considering BCH Technologies for your printing needs. We appreciate your support and are here to help you achieve the best results with your printer!