Troubleshooting Service Mode Failure on CANON PIXMA G3501: A Comprehensive Guide
- By Jee Comendador
- On Nov 10, 2023
- Comment 0
If you've ever encountered a perplexing error like 0b00 on your CANON PIXMA G3501 printer and accidentally clicked the power button during a service mode attempt, you're not alone. This article provides a technical overview of a recent online discussion surrounding a similar issue and offers practical solutions.
Unplugging as a Quick Fix
One community member suggested leaving the printer unplugged for 30 minutes to a day, allowing it to potentially exit a frozen service mode. This method aims to reset the printer, providing an opportunity to retry entering service mode successfully. Fortunately, this quick fix worked for the individual who initially faced the issue, restoring the printer's functionality.
EEPROM Reprogramming for Persistent Issues
In cases where a simple unplugging doesn't resolve the problem, the printer might be locked in service mode, requiring EEPROM reprogramming. This involves altering the electrically erasable programmable read-only memory (EEPROM) of the printer. If your printer consistently freezes or refuses to enter service mode, this more involved process may be necessary for a complete resolution.
Firmware Compatibility and Waste Counter Reset
Community members also highlighted the importance of firmware compatibility when attempting to reset the waste ink counter. Using outdated software may result in the printer locking users out of service mode. It's essential to ensure that the software aligns with the printer model.
Additionally, when addressing the 006 error code after resetting the counter, users are advised to be cautious about partial waste pad replacements. Official instructions suggest setting the ink counter to 30% if a full replacement isn't performed to avoid potential waste ink spillage.
Service Manuals for Insight
Surprisingly, service manuals for newer Canon printers are available online, providing valuable mechanical and disassembly information. These manuals specify the recommended service tools for different printer models. For the G3501, the G3000 series service manual may be applicable, but users are encouraged to check for compatibility.
WIC Reset Tool as an Alternative
For those seeking an alternative to the built-in service tool, the WIC Reset tool is mentioned as a potential solution. This tool, available for both Windows and Mac users, allows for a printer reset without a service tool. Users can download the tool for free, with a small fee required for the key needed to perform the reset.
YouTube Resources and Firmware Considerations
The discussion also brought attention to YouTube videos demonstrating service mode entry and reset procedures. While these videos claim compatibility with various models, it's crucial to verify the specific requirements for the CANON PIXMA G3501.
Firmware version considerations were also highlighted, with the possibility that outdated firmware might hinder push-button service mode operations. Users are encouraged to check their printer's firmware version and update it if necessary.
In the ever-evolving landscape of printer troubleshooting, understanding the intricacies of service modes, firmware compatibility, and available tools is crucial. Whether you're dealing with a CANON PIXMA G3501 or another model, these insights and solutions provide a comprehensive guide for resolving service mode failures and related issues.
For more tech-related content and troubleshooting tips, consider exploring BCH Technologies' YouTube Channel and following their tech blog. If you're in the Greensboro, North Carolina area, local support may be available. Stay informed and keep your tech running smoothly!