Troubleshooting Canon TM 200: Document Printing Issues

Are you facing challenges with your new Canon TM 200 plotter, where it consistently prints only a portion of your document in the wrong orientation? If so, you're not alone. This issue is not uncommon and can be frustrating, but fear not—there are solutions to address this problem effectively.

1. Verify Paper Settings in Software:

Before delving into more intricate troubleshooting, double-check that your paper settings in the software align with the desired print orientation. Ensure that the document size is correctly configured as 594 x 2184mm, and the orientation is set to landscape. Sometimes, discrepancies in these settings can lead to unexpected printing behavior.

2. Adjust Paper Settings on the Plotter:

Navigate to the plotter settings directly. On the Canon TM 200, ensure that the paper size and orientation settings match your document specifications. This step acts as a redundancy check, ensuring that both software and hardware are on the same page, figuratively and literally.

3. Update Printer Drivers:

Outdated or incompatible printer drivers can contribute to printing anomalies. Visit the Canon official website or use the manufacturer-provided software to check for driver updates. Installing the latest drivers can resolve compatibility issues and enhance overall performance.

4. Firmware Update:

Similarly, ensure your Canon TM 200's firmware is up-to-date. Manufacturers often release firmware updates to address bugs and improve functionality. An outdated firmware might be the root cause of the misprinting problem.

5. Inspect Paper Type and Quality:

In some cases, the type and quality of the paper being used can affect the printing process. Ensure that the paper size selected matches the physical dimensions of the loaded paper in the plotter. Moreover, using a high-quality paper can reduce the risk of paper jams and other printing issues.

6. Check for Physical Obstructions:

Inspect the plotter for any physical obstructions, such as paper remnants or foreign objects. A clean and debris-free printing path ensures smooth document output.

7. Calibrate Plotter:

Perform a calibration on your Canon TM 200. Calibration helps the plotter align itself accurately, ensuring precise printing. Refer to your user manual for step-by-step instructions on the calibration process.

8. Contact Canon Support:

If the issue persists after trying the above steps, it may be time to reach out to Canon's customer support. They can provide specialized assistance, diagnose the problem remotely, or guide you on further steps to resolve the printing anomaly.

By following these steps systematically, you should be able to troubleshoot and resolve the issue of your Canon TM 200 plotter printing only a fraction of the document in the wrong orientation. If you find these tips helpful, consider following our YouTube Channel for more tech insights at BCH Technologies. Additionally, stay updated with our latest tech blogs or visit us locally in Greensboro, North Carolina. Happy printing!