Troubleshooting Canon Pixma TS9120 Barcode Printing Issue

If you're encountering difficulties with your Canon Pixma TS9120 printer failing to print return labels with barcodes, despite not having any alignment or ink problems, you're not alone. Many users have reported similar issues after a firmware update. Fortunately, there are steps you can take to address this problem.

Check Firmware Compatibility

Firstly, ensure that the firmware upgrade you installed is compatible with your printer model. Sometimes, firmware updates can inadvertently cause compatibility issues with certain printing tasks. Visit the Canon support website to verify if there are any known issues related to barcode printing with the latest firmware version for the Pixma TS9120.

Inspect Printer Settings

Next, review your printer settings to confirm that they are optimized for barcode printing. Check the printer properties or settings menu on your computer to ensure that the correct paper type, size, and quality settings are selected. Additionally, verify that the print quality settings are not set too low, as this can affect the clarity and readability of barcodes.

Update Printer Drivers

Outdated or incompatible printer drivers can also contribute to printing issues. Visit the Canon website or use the Canon Printer Driver Update Utility to check for and install any available updates for your printer drivers. Keeping your drivers up-to-date can often resolve printing problems and improve overall performance.

Reset Printer Settings

If adjusting the printer settings and updating drivers does not resolve the issue, try resetting the printer to its factory defaults. This can help eliminate any misconfigurations or settings conflicts that may be causing the problem. Refer to your printer's user manual or online support resources for instructions on how to perform a factory reset.

Contact Canon Support

If you've exhausted all troubleshooting steps and are still unable to resolve the barcode printing issue, it may be necessary to contact Canon customer support for further assistance. Provide them with detailed information about the problem, including any error messages or codes you've encountered, as well as the steps you've already taken to troubleshoot the issue.

Stay Informed and Connected

To stay updated on the latest tips and troubleshooting techniques for Canon printers, consider subscribing to our YouTube channel, where we regularly share helpful tutorials and guides. You can also follow our tech blog for written articles and updates on printer maintenance and troubleshooting. If you're in the Greensboro, North Carolina area, feel free to visit our local store for personalized assistance with your printer issues.

By following these steps and staying informed, you can effectively troubleshoot and resolve printing issues with your Canon Pixma TS9120 printer, ensuring optimal performance for all your printing needs.