Resolving a Carriage Jam Error in HP 9010, 9012, 9014, 9015, 9018, and 9019 Printers: A Comprehensive Guide

HP printer carriage jam errors, such as the carriage stuck to the right, are common issues experienced by users of various HP printer models, including the HP 9010, 9012, 9014, 9015, 9018, and 9025 series. In this blog post, we'll provide a step-by-step guide to help you fix the carriage jam, carriage blocked, and paper jam errors that can cause the printer carriage to stall and prevent the printer from functioning properly.

Tools needed:

1. T10 and T6 screwdriver bits (available at your local hardware store or at bchtechnologies.com)

Step by Step Guide:

1. Remove the top cover and scanner hinge: Unscrew the screws from the top cover and pop off the hinge holding the scanner down.
2. Remove the white side panels: On either side of the printer, unscrew the two screws at the back that hold the white side panels in place. Once unscrewed, pop off the side panels.
3. Locate the carriage jam: Kevin found that the carriage was jammed and stuck on the far left side. Using the gears, try to roll and release the carriage. Lift the white lever and move it back and forth to release the carriage.
4. Identify the broken gear: Once the carriage is released, identify the broken gear causing the jam. In Kevin and Abby's case, the gear was turning but not catching on anything, causing the jam.
5. Obtain a new gear: Visit bchtechnologies.com and search for "PFG" (Paper Feed Gear). Order the correct gear for your printer model.
6. Replace the broken gear: Align the new gear with the two flat sides on the rod inside the printer. If the gear is too hard, you can soften it by placing it in a cup of coffee. Carefully push the new gear onto the rod using a screwdriver, making sure it lines up with the other gears.
7. Reassemble the printer: Once the new gear is in place, reassemble the printer by attaching the white side panels, top cover, and scanner hinge.
8. Test the printer: Power up the printer and ensure that the carriage is moving back and forth as it should.

Fixing a carriage jam in your HP OfficeJet Pro 9025 printer can be a quick and straightforward process with the right tools and guidance. By following the steps outlined in this blog post, you can get your printer up and running again in no time. Happy printing!

Remember to visit www.bchtechnologies.com for your printer repair needs, or visit their local store in Greensboro, North Carolina.