How to Turn off the Chip Info for an HP Photosmart Premium Printer without a Touch Screen LED Panel

Some printers' setup function is not on the LED screen selection. It is on the control panel. It's a physical button you have to click to set up.

We go to setup preferences. If you find that you cannot select cartridge chip info when you go, press the down button, and you jump to product updates, that's because the chip info is already turned off. You can see when the chip info is turned off, it is grayed out, and you cannot select it. If you want to re-enable it, you can go to reset to factory default, and then when you go back to setup preferences, you're going to see the cartridge chip info is back on.