How to fix HP OfficeJet Printhead Carriage Stuck on the Right of the Printer
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- On Dec 17, 2021
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So you’ve purchased an HP OfficeJet printer. After using it for some time, you find that you can no longer move the print carriage. Sound familiar? This is a common yet frustrating scenario that many people run into with their HP devices. Thankfully, there is a relatively easy way to unjam your print carriage, and in this short blog by BCH Technologies, we are going to show you how.
First, it’s important to note that the sliding lever to the side of the carriage does not cause the issue—that has nothing to do with it. The problem lies with the sucker in the middle of the carriage. If you move the carriage from side to side and the lever moves with it, that means that the position of the carriage is too high, so it essentially locks into the carriage.
The sucker is driven by the small, white gear found within the printer. Try turning this gear counterclockwise from the left side, and you’ll see that nothing happens. Return to the pair of gears on the right and look for the little lever between the two. If you push this lever to the right, you will see a smaller gear pop out from underneath the larger two, moving to the left.
Hold this lever back while turning the gear to the left counterclockwise (going in) and clockwise (going out). We are not using the printer. It goes all the way out and raises the platform and seals the printhead. We call this a cap position. Now we are using the printer, and it should go backwards and lower the platform.
What controls this lever? The printhead carriage governs the lever, so you need to move the carriage to the right if you want to lower the platform. But what if the printer is out of sync? In that case, simply push the carriage to the right and start turning the wheels. You will see that the platform is lowered, and it’s moving all the way back.
Your carriage should now be fixed! We hope this blog was helpful to you. Visit us at bchtechnologies.com, or locally at our Greensboro, North Carolina location for further help, or to view our selection of printing solution products.