Fixing Your Epson ET2750 Printer's Paper Feeding Problem: Loud Noise, Not Printing, and Paper out in rear paper feed, confirm the size

When it comes to dealing with printer issues, having a clear step-by-step guide can make the process less daunting. Today, we'll explore how to troubleshoot and resolve a common problem many Epson ET2750 printer users encounter: the notorious paper feeding issue. This guide will walk you through identifying the problem, sourcing replacement parts, and implementing the fix. Plus, we've included a helpful video guide at the end of the post for visual aid.

Identifying the Issue

The journey to resolving any problem begins with a proper diagnosis. In the case of our Epson ET2750, the culprit is paper feeding. When you attempt to print a page, the printer grinds to a halt and displays an error message: “Paper out in rear paper feed, confirm the size and load paper.” A closer inspection reveals a broken gear, specifically, the shaft LD. This little component plays a big role—it regulates whether the paper can move through the printer correctly. So, when it breaks, it interrupts the paper feeding process and triggers the error message.

Sourcing Your Replacement Parts

Now that we've pinpointed the issue, it's time to gather the necessary replacement parts. An easy place to start is by visiting BCH Technologies' website. Input "LD" into the search bar and you'll find the parts you need. In this case, you'll want to obtain a new shaft LD and possibly a holder clutch. The holder clutch is important because it controls the rotation of the shaft LD. So, if your shaft isn't rotating correctly, replacing the holder clutch should rectify the situation.

Understanding the Root of the Problem

Taking time to contrast your faulty printer with a working one can yield valuable insights. When you rotate the holder clutch of a properly functioning printer, you'll observe the shaft LD in action as it moves and pushes the paper tray (also known as the "hopper") towards the back. But in the case of your broken printer, the holder clutch fails to push the hopper back, indicating the underlying issue.

Initiating the Shaft LD Replacement

The process of replacing the shaft LD is meticulous but manageable with the right guidance. It will involve disassembling several parts of your printer, including the paper stacker, various screws, the waste tank cover, the paper protector, the top plate, the right-hand panel, the duplexer, and the scanner. Throughout this process, it's crucial to handle all components with care to avoid causing additional damage.

Addressing Additional Components

With all the necessary components removed, you're now ready to tackle the paper side detection unit (PSD unit). This is where the broken shaft LD is housed. By carefully opening up the front panel, you can remove the PSD unit by gently sliding the casing towards your left. This step gives you access to the broken shaft LD. You can then remove it and replace it with the new one procured from BCH Technologies.

A Closer Look at the Holder Clutch

In the event that you also need to replace the holder clutch, bear in mind that it comprises four pieces. Assemble it with precision, ensuring each piece fits perfectly into place. Correct assembly of the holder clutch is critical for the printer to operate smoothly.

The Moment of Truth: The Final Printing Test

With the replacement shaft LD installed, your printer should be good as new. Look forward to seamless printing sessions devoid of those irritating error messages or paper feeding issues.

Remember, an accompanying video guide is available for this blog post to assist you through the process. Feel free to visit BCH Technologies for all your printer repair needs. We're always eager to help, whether online or in-person at our Greensboro, North Carolina location.