Epson's Triple Secret Error Codes - XP-15000 Version
- By Kevin Day
- On Aug 14, 2023
- Comment 0
Hey guys. It seems you guys like the Epson's Triple Secret Error Code Blog. (Click here). There are some unique code for the XP-15000 printer, so I put them here.
|
Error code |
Error name |
Possible cause |
Confirmation procedure |
Connector No. |
|
= 000020 |
CR PID driv= ing time error |
Malfunction or crash of the firmware. |
1. = Turn the printer off and back it on. 2.= If t= he error still occurs after the restart, replace the Main Board.= |
= --= - |
|
= 000021 |
CR |
n The = CR Motor stopped running in the middle of the operation. 1. The CR was stopped by; o Obstacles such as jammed paper o Overload of the Mechanism o Interfere with the Inksystem o Disengaging, fraying, jumping of the Timing Belt= oDisengaging or breakage of the gears. o APG = Sensor failure, Sensor FFC disconnected nFailure of CR Encoder reading</= o:p> 2. Contamination of the CR Encoder Scale 3. Failure of the CR Motor (not completely broken) 4. Failure of the Main Board |
1.= Check that no obstacle exist in the CR motion range. 2.= Check the CR Lock and Inksystem for any abnormality. 3.= Check the Timing Belt for fraying or looseness. 4.= Check the load applied to the CR by moving it by hand. 5.= Check if the lubricant on the CR shaft is adequate. 6. = Check the CR Drive Mechanism.<= /span> 7.= Clean the CR Encoder Scale if it is contaminated. 8. = Replace the CR Motor with a new one. 9. = Replace the Main Board with a new one.= |
Main Board CN30 CN901 |
|
= 000022 |
CR |
n Failure of CR Encoder reading 1. Contamination of the CR Encoder Scale 2. Damage or skew of the CR Encoder FFC 3. Failure of the CR Encoder Sensor n Failure of the CR Motor Driver n Failure of the Main Board |
1.= Clean the CR Encoder Scale if it is contaminated. 2. = Check the FFC of the CR Encoder. 3.= Replace the CR Encoder Sensor with a new one. 4. = Replace the Main Board with a new one.= |
Main Board<= span style=3D'letter-spacing:2.0pt'> CN30 CN901 |
|
= 000023 |
CR PID reverse <= /span>error |
n Operation = failure of the CR Motor, interrupted by obstacles 1. CR was stopped by; o Obstacles such as jammed paper o Interfere with the Inksystem o Disengaging or breakage of the gears n Failure of CR Encoder reading 2. Jumping of the CR Timing Belt 3. Contamination of the CR Encoder Scale 4. Damage or skew of the CR Encoder FFC 5. Failure of the CR Encoder Sensor 6. Failure of the Main Board |
1.= Check that no obstacle exist in the CR motion range. 2.= Check the CR Lock and Inksystem for any abnormality. 3.= Check the Timing Belt for fraying or looseness. 4.= Clean the CR Encoder Scale if it is contaminated. 5.= Check the CR Encoder FFC or the connector. 6.= Replace the CR Encoder Sensor with a new one. 7. = Replace the Main Board with a new one.= |
Main Board<= span style=3D'letter-spacing:2.0pt'> CN30 CN901 |
&nbs= p;
|
Error code |
Error name</= o:p> |
Possible cause<= /b> |
Confirmation procedure |
Connector No. |
|
= 000024 |
CR |
n The = CR Motor did not run, or the CR could not move smoothly. 1. Overload of the CR n Failure of CR Encoder reading 2. The Timing Belt<= span style=3D'letter-spacing:-.25pt'> become frayed or jumping 3. Contamination of the CR Encoder Scale 4.= Disc= onnection, break, skew or damage of the CR Encoder FFC 5. Failure of the CR Encoder Sensor 6.= Fail= ure of the CR Motor (the lead wire is broken or the connector is disconnected)<= o:p> 7. Failure of the Main Board |
1.= Check that no obstacle exist in the CR motion range. 2.= Move the CR by hand to see if it moves smoothly without getting stuck. 3.= Check the Timing Belt for fraying or looseness. 4.= Clean the CR Encoder Scale if it is contaminated. 5.= Check the connector and the CR Encoder FFC for damage.<= /p> 6. = Replace the CR Encoder FFC with a new one.= 7. = Check the connector of the CR Motor. 8. = Replace the CR Motor with a new one. 9. = Replace the Main Board with a new one.= |
Main Board<= span style=3D'letter-spacing:2.0pt'> CN30 CN901 |
|
= 000025 |
CR |
n Operation failure of the CR. 1. The CR was stopped by; o Obstacles such as jammed paper o Overload of the Mechanism o Interfere with the Inksystem. n Failure of CR Encoder reading 2. The Timing Belt become loosened or jumping 3. Contamination of the CR Encoder Scale 4. Damage or skew of the CR Encoder FFC 5. Failure of the CR Motor 6. Failure of the Main Board |
1.= Check that no obstacle exist in the CR motion range. 2.= Check the CR Lock and Inksystem for any abnormality. 3. = Check the Timing Belt for looseness. 4.= Clean the CR Encoder Scale if it is contaminated. 5.= Check the connector of the CR Encoder FFC. 6. = Replace the CR Motor with a new one. 7. = Replace the Main Board with a new one.= |
Main Board<= span style=3D'letter-spacing:2.0pt'> CN30 CN901 |
|
000030 |
CR |
Malfunct= ion or crash of the firmware |
1. = Turn the printer off and back it on. 2.= If t= he error still occurs after the restart, replace the Main Board.= |
--- |
|
= 000031 |
CR |
n The = CR Motor stopped running in the middle of the operation. 1. The CR was stopped by; o Obstacles such as jammed paper o Overload of the Mechanism o Interfere with the Inksystem o Disengaging or breakage of the gears o Disengaging, fraying, jumping of the Timing Belt= nFailure of CR Encoder reading</= o:p> 2. Contamination of the CR Encoder Scale 3. Failure of the CR Motor (not completely broken) 4. Failure of the Main Board |
1.= Check that no obstacle exist in the CR motion range. 2.= Check the CR Lock and Inksystem for any abnormality. 3.= Check the Timing Belt for fraying or looseness. 4.= Check the load applied to the CR by moving it by hand. 5.= Check if the lubricant on the CR shaft is adequate. 6. = Check the CR Drive Mechanism.<= /span> 7.= Clean the CR Encoder Scale if it is contaminated. 8. = Replace the CR Motor with a new one. 9. = Replace the Main Board with a new one.= |
Main Board<= span style=3D'letter-spacing:2.0pt'> CN30 CN901 |
|
= 000032 |
CR |
n Failure of CR Encoder reading 1. Contamination of the CR Encoder Scale 2. Damage or skew of the CR Encoder FFC 3. Failure of the CR Encoder Sensor n Failure of the CR Motor Driver 4. Failure of the Main Board |
1.= Clean the CR Encoder Scale if it is contaminated. 2. = Check the FFC of the CR Encoder. 3.= Replace the CR Encoder Sensor with a new one. 4. = Replace the Main Board with a new one.= |
Main Board<= span style=3D'letter-spacing:2.0pt'> CN30 CN901 |
|
= 000033 |
CR |
n Operation = failure of the CR Motor, interrupted by obstacles 1. CR was stopped by; o Obstacles such as jammed paper o Overload of the Mechanism o Interfere with the Inksystem n Failure of CR Encoder reading 2. Jumping of the CR Timing Belt 3. Contamination of the CR Encoder Scale 4. Damage or skew of the CR Encoder FFC 5. Failure of the CR Encoder Sensor 6. Failure of the Main Board |
1.= Check that no obstacle exist in the CR motion range. 2.= Check the CR Lock and Inksystem for any abnormality. 3.= Check the Timing Belt for fraying or looseness. 4.= Clean the CR Encoder Scale if it is contaminated. 5.= Check the CR Encoder FFC or the connector. 6.= Replace the CR Encoder Sensor with a new one. 7. = Replace the Main Board with a new one.= |
Main Board<= span style=3D'letter-spacing:2.0pt'> CN30 CN901 |
1.1.1.1 Printer (PF)
&nbs= p;
|
Error code |
Error name</= o:p> |
Possible cause<= /b> |
Confirmation procedure |
Connector No. |
|
000040 |
<= span style=3D'font-size:8.0pt;mso-bidi-font-size:11.0pt;line-height:108%;lette= r-spacing: -.1pt'>PF PID driving <= /span>time= error |
Malfunction or crash of the firmware o The PE Sensor remains in paper detection status and a paper jam error occurs instead of causing a fatal error. |
1. = Turn the printer off and back it on. 2.= If t= he error still occurs after the restart, replace the Main Board.= |
--- |
|
= 000041 |
<= span style=3D'font-size:8.0pt;mso-bidi-font-size:11.0pt;line-height:108%'>PF PID excess load error |
n The PF Motor stopped running in the middle of the operation. 1. The PF was stopped by;= o Obstacles such as jammed paper o Overload of the Paper Feed Mechanism</= span> o Disengaging or breakage of the gears n Failure of PF Encoder reading 2. The Timing Belt<= span style=3D'letter-spacing:-.25pt'> become frayed or jumping 3. Contamination of the PF Encoder Scale 4.= Disc= onnection, break, skew or damage of the PF Motor Cable/Encoder FFC 5. Failure of the PF Motor (not completely broken) 6. Failure of the Main Board |
1.= Check that no pieces of paper or foreign objects exist in the paper path. 2.= Check the load of the Paper Feed Mechanism. 3.= Check the Wheel Train of the PF Drive and the Timing Belt for fraying or= looseness. 4.= Check the PF Encoder Scale for damage or contamination. 5.= Check the PF Encoder FFC or the connector. 6. = Replace the PF Motor with a new one. 7. = Replace the Main Board with a new one.= |
Sub Board CN19 Main Board<= span style=3D'letter-spacing:2.0pt'> CN902 |
|
= 000042 |
PF |
n Failure of PF Encoder reading 1. Contamination of the PF Encoder Scale 2. Skew or damage of the PF Encoder FFC 3. Failure of the PF Encoder Sensor n Failure of the PF Motor Driver 4. Failure of the Main Board |
1.= Clean the PF Encoder Scale if it is contaminated. 2.= Check the PF Encoder FFC or the connector. 3.= Replace the PF Encoder Sensor with a new one. 4. = Replace the Main Board with a new one.= |
Sub Board CN19 Main Board CN902 |
|
= 000043 |
PF PID reverse <= /span>error |
n Paper feed fails, interrupted by obstacles 1. Paper feed was stopped by; o Obstacles such as jammed paper o Overload of the Paper Feed Mechanism</= span> o Disengaging= or tooth breakage of Wheel Train of the Paper Feed Mechanism nFailure of PF Encoder reading</= o:p> 2. Jumping of the PF Timing Belt 3. Contamination of the PF Encoder Scale 4. Skew or damage of the PF Encoder FFC 5. Failure of the PF Encoder Sensor 6. Failure of the Main Board |
1.= Check that no pieces of paper or foreign objects exist in the paper path. 2.= Check the load of the Paper Feed Mechanism. 3.= Check the Wheel Train of the PF Drive and the Timing Belt. 4.= Clean the PF Encoder Scale if it is contaminated. 5.= Check the PF Encoder FFC or the connector. 6.= Replace the PF Encoder Sensor with a new one. 7. = Replace the Main Board with a new one.= |
Sub Board CN19 Main Board CN902 |
|
= 000044 |
PF |
n The PF Motor did not run or obstacles exist in the paper path. 1. Overload of the Paper Feed Mechanism 2.= The<= span style=3D'letter-spacing:-.3pt'> PF Timing Belt become frayed, jumping, or the Wheel T= rain of Paper Feed Mechanism is di= sengaged or its tooth is broken. n Failure of PF Encoder reading 3. Contamination of the PF Encoder Scale 4.= Disc= onnection, break, skew or damage of the PF Encoder FFC 5. Failure of the PF Encoder Sensor 6.= Fail= ure of the PF Motor (the lead wire is broken or the connector is disconnected)<= o:p> 7. Failure of the Main Board |
1.= Check that no jammed paper exist in the paper path. 2. = Check the load of the PF. 3.= Check the Wheel Train of the PF Drive and the Timing Belt for fraying or= looseness. 4.= Clean the PF Encoder Scale if it is contaminated. 5.= Check the PF Encoder FFC or the connector. 6.= Replace the PF Encoder Sensor with a new one. 7. = Check the connector of the PF Motor. 8. = Replace the PF Motor with a new one 9. = Replace the Main Board with a new one.= |
Sub Board CN19 Main Board CN902 |
|
000050 |
PF |
Malfunct= ion or crash of the firmware |
1. = Turn the printer off and back it on. 2.= If t= he error still occurs after the restart, replace the Main Board.= |
--- |
&nbs= p;
|
Error code |
Error name</= o:p> |
Possible cause<= /b> |
Confirmation procedure |
Connector No. |
|
= 000051 |
PF |
n The PF Motor stopped running in the middle of the operation. 1. The PF was stopped by;= o Obstacles such as jammed paper o Overload of the Paper Feed Mechanism</= span> o Disengaging or breakage of the gears n Failure of PF Encoder reading 2. Jumping of the Timing Belt= 3. Contamination of the PF Encoder Scale 4. Failure of the PF Motor (not completely broken) 5. Failure of the Main Board |
1.= Check that no pieces of paper or foreign objects exist in the paper path. 2.= Check the load of the Paper Feed Mechanism. 3.= Check the Wheel Train of the PF Drive and the Timing Belt for fraying or= looseness. 4.= Clean the PF Encoder Scale if it is contaminated. 5. = Replace the PF Motor with a new one 6. = Replace the Main Board with a new one.= |
= --= - |
|
= 000052 |
PF |
n Failure of PF Encoder reading 1. Contamination of the PF Encoder Scale 2. Skew or damage of the PF Encoder FFC 3. Failure of the PF Encoder Sensor n Failure of the PF Motor Driver 4. Failure of the Main Board |
1.= Clean the PF Encoder Scale if it is contaminated. 2.= Check the PF Encoder FFC or the connector. 3.= Replace the PF Encoder Sensor with a new one. 4. = Replace the Main Board with a new one.= |
Sub Board CN19 Main Board CN902 |
|
000053 |
PF |
n Paper feed fails, interrupted by obstacles 1. Paper feed was stopped by; o Obstacles such as jammed paper o Overload of the Paper Feed Mechanism</= span> o Disengaging= or tooth breakage of Wheel Train of the Paper Feed Mechanism nFailure of PF Encoder reading</= o:p> 2. Jumping of the PF Timing Belt 3. Contamination of the PF Encoder Scale 4. Skew or damage of the PF Encoder FFC 5. Failure of the PF Encoder Sensor 6. Failure of the Main Board |
1.= Check that no pieces of paper or foreign objects exist in the paper path. 2.= Check the load of the Paper Feed Mechanism. 3.= Check the Wheel Train of the PF Drive and the Timing Belt for fraying or= looseness. 4.= Clean the PF Encoder Scale if it is contaminated. 5.= Check the PF Encoder FFC or the connector. 6.= Replace the PF Encoder Sensor with a new one. 7. = Replace the Main Board with a new one.= |
Sub Board CN19 Main Board<= span style=3D'letter-spacing:2.0pt'> CN902 |
1.1.1.2 Printer (ASF)
|
Error code |
Error name</= o:p> |
Possible cause<= /b> |
Confirmation procedure |
Connector No. |
|
= 000060 |
ASF PID<= /span> driv= ing time error |
Malfunction or crash of the firmware. |
1. = Turn the printer off and back it on. 2.= If t= he error still occurs after the restart, replace the Main Board.= |
= --= - |
|
= 000061 |
ASF PID exce= ss load error |
n The = ASF Motor stopped running in the middle of the operation. 1. The ASF was stopped by;= o Obstacles such as jammed paper o Overload of the Mechanism o Disengaging or breakage of the gears n Failure of ASF Encoder reading 2.= Disc= onnection or contamination of the ASF Encoder Scale 3.= Disc= onnection, break, skew or damage of the ASF Motor Cable/ASF Encoder FFC 4. Failure of the ASF Encoder Sensor 5.= Fail= ure of the ASF Motor (not completely broken) 6. Failure of the Main Board |
1.= Check that no obstacle exist in the ASF motion range. 2. = Check the ASF Drive Wheel Train. 3.= Check the ADF Encoder Scale for disconnection or contaminati= on. Clean the Encoder Scale if i= t is contaminated. 4.= Check the cable/FFC of the ASF Motor/ encoder. 5.= Replace </= span>the ASF Encoder Sensor with a new one. 6. = Replace the ASF Motor with a new one. 7. = Replace the Main Board with a new one.= |
Main Board CN16 CN27 |
|
000062 |
ASF PID exce= ss speed error |
n Failure of ASF Encoder reading 1. Contamination of the ASF Encoder Scale 2.= Dama= ge or skew of the ASF Motor Cable/ Encoder FFC 3. Failure of the ASF Encoder Sensor n Failure of the ASF Motor Driver 4. Failure of the Main Board |
1. Clean the ASF Encoder Scale if it is contaminated. 2. Check the cable/FFC of the ASF Motor/ encoder. 3. Replace </= span>the ASF Encoder Sensor with a new one. 4.= Replace the Main Board with a new one. |
Main Board CN16 CN27 |
&nbs= p;
|
Error code |
Error name</= o:p> |
Possible cause<= /b> |
Confirmation procedure |
Connector No. |
|
= 000063 |
ASF PID reverse <= /span>error |
n Paper loading fails, interrupted by obstacles 1. The ASF was stopped by;= o Obstacles such as jammed paper o Overload of the Mechanism o Disengaging or breakage of the gears n Failure of ASF Encoder reading 2. Contamination of the ASF Encoder Scale 3.= Dama= ge or skew of the ASF Motor Cable/ Encoder FFC 4. Failure of the ASF Encoder Sensor 5. Failure of the Main Board |
1.= Check that no obstacle exist in the ASF motion range. 2. = Check the ASF Drive Wheel Train. 3.= Clean the ASF Encoder Scale if it is contaminated. 4.= Check the cable/FFC of the ASF Motor/ encoder. 5.= Replace </= span>the ASF Encoder Sensor with a new one. 6. = Replace the Main Board with a new one.= |
Main Board CN16 CN27 |
|
= 000064 |
<= span style=3D'font-size:8.0pt;mso-bidi-font-size:11.0pt;line-height:108%'>ASF<= span style=3D'letter-spacing:-.5pt'> PID lock error |
n The ASF Motor did not run. 1. The ASF was stopped by;= o Obstacles such as jammed paper o Overload of the Mechanism o Disengaging or breakage of the gears n Failure of ASF Encoder reading 2. Contamination of the ASF Encoder Scale 3.= Disc= onnection, break, skew or damage of the ASF Motor Cable/Encoder FFC</= o:p> 4. Failure of the ASF Encoder Sensor 5.= Fail= ure of the ASF Motor (the lead wire is broken or the connector is disconnected) 6. Failure of the Main Board |
1.= Check that no obstacle exist in the ASF motion range. 2. = Check the ASF Drive Wheel Train. 3.= Clean the ASF Encoder Scale if it is contaminated. 4.= Check the cable/FFC of the ASF Motor/ encoder. 5.= Replace </= span>the ASF Encoder Sensor with a new one. 6. = Replace the ASF Motor with a new one. 7. = Replace the Main Board with a new one.= |
Main Board<= span style=3D'letter-spacing:2.0pt'> CN16 CN27 |
|
000070 |
ASF<= span style=3D'letter-spacing:-.05pt'> load position driving time error |
Malfunct= ion or crash of the firmware |
1. = Turn the printer off and back it on. 2.= If t= he error still occurs after the restart, replace the Main Board.= |
--- |
|
= 000071 |
ASF<= span style=3D'letter-spacing:-.05pt'> load position excess load error |
n The = ASF Motor stopped running in the middle of the operation. 1. The ASF was stopped by;= o Obstacles such as jammed paper o Overload of the Mechanism o Disengaging or breakage of the gears n Failure of ASF Encoder reading 2. Contamination of the ASF Encoder Scale 3. Failure of the ASF Encoder Sensor 4.= Fail= ure of the ASF Motor (not completely broken) 5. Failure of the Main Board |
1.= Check that no obstacle exist in the ASF motion range. 2.= Check the load of the ASF paper feed Mechanism. 3.= Clean the ASF Encoder Scale if it is contaminated. 4.= Replace </= span>the ASF Encoder Sensor with a new one. 5. = Replace the ASF Motor with a new one. 6. = Replace the Main Board with a new one.= |
Main Board CN16 CN27 |
|
000072 |
ASF<= span style=3D'letter-spacing:-.05pt'> load position excess speed error |
n Failure of ASF Encoder reading 1. Contamination of the ASF Encoder Scale 2.= Dama= ge or skew of the ASF Motor Cable/ Encoder FFC 3. Failure of the ASF Encoder Sensor n Failure of the ASF Motor Driver 4. Failure of the Main Board |
1. Clean the ASF Encoder Scale if it is contaminated. 2. Check the cable/FFC of the ASF Motor/ encoder. 3. Replace </= span>the ASF Encoder Sensor with a new one. 4.= Replace the Main Board with a new one. |
Main Board CN16 CN27 |
|
000073 |
ASF<= span style=3D'letter-spacing:-.05pt'> load position reverse error |
n Paper loading fails, interrupted by obstacles 1. The ASF was stopped by;= o Obstacles such as jammed paper o Overload of the Mechanism o Disengaging or breakage of the gears n Failure of ASF Encoder reading 2. Contamination of the ASF Motor Encoder Scale 3.= Dama= ge or skew of the ASF Motor Cable/ Encoder FFC 4. Failure of the ASF Motor Encoder 5. Failure of the Main Board |
1.= Check that no obstacle exist in the ASF motion range. 2. = Check the ASF Drive Wheel Train. 3.= Clean the ASF Encoder Scale if it is contaminated. 4.= Check the cable/FFC of the ASF Motor/ encoder. 5.= Replace </= span>the ASF Encoder Sensor with a new one. 6. = Replace the Main Board with a new one.= |
Main Board<= span style=3D'letter-spacing:2.0pt'> CN16 CN27 |
1.1.1.3 Printer (I/S_APG)
&nbs= p;
|
Error code |
Error name</= o:p> |
Possible cause<= /b> |
Confirmation procedure |
Connector No. |
|
= 000100 |
I/S PID driving <= /span>time= error |
Malfunct= ion or crash of the firmware |
1. = Turn the printer off and back it on. 2.= If t= he error still occurs after the restart, replace the Main Board.= |
= --= - |
|
000101 |
<= span style=3D'font-size:8.0pt;mso-bidi-font-size:11.0pt;line-height:108%'>I/S<= span style=3D'letter-spacing:-.5pt'> PID excess load error |
n The IS Motor stopped running in the middle of the operation. 1. The Inksystem was<= span style=3D'letter-spacing:-.25pt'> stopped by; o Overload of the Mechanism o Disengaging or breakage of the gears n Failure of IS Encoder Sensor reading 2. Contamination of the IS Encoder Sensor Scale 3. Failure of the IS Motor (not completely broken) 4. Failure of the Main Board |
Check the load applied to the IS Motor by moving it by hand.<= o:p> 2.= Check the Wheel Train of the I/S and the APG Drive for disengage or crack.<= o:p> 3.= Clean the IS Encoder Sensor Scale if it is contaminated. 4. = Replace the IS Motor with a new one. 5. = Replace the Main Board with a new one.= |
--- |
|
= 000102 |
I/S<= span style=3D'letter-spacing:-.5pt'> PID excess speed error |
n Failure of IS Encoder Sensor reading 1. Contamination of the IS Encoder Sensor Scale 2. Damage or skew of the IS Encoder Sensor FFC= 3. Failure of the IS Encoder Sensor n Failure of the IS Motor Driver 4. Failure of the Main Board |
1. Clean the IS Encoder Sensor Scale if it is contaminated. 2. Check the IS Encoder Sensor FFC or the connector. 3. Replace the IS Encoder Sensor with a new one. 4.= Replace the Main Board with a new one. |
Sub Board CN21 Main Board CN903 |
|
= 000103 |
<= span style=3D'font-size:8.0pt;mso-bidi-font-size:11.0pt;line-height:108%;lette= r-spacing: -.1pt'>I/S PID reverse <= /span>error |
n Operation <= /span>failure of the IS Motor, interrupted by obstacles 1. The Inksystem was<= span style=3D'letter-spacing:-.25pt'> stopped by; o Overload of the Mechanism o Disengaging or breakage of the gears n Failure of IS Encoder Sensor reading 2. Contamination of the IS Encoder Sensor Scale 3.= Dama= ge or skew of the IS Motor Cable/ IS Encoder Sensor FFC 4. Failure of the IS Encoder Sensor. 5. Failure of the Main Board. |
1.= Check the load applied to the IS Motor by moving it by hand.<= o:p> 2.= Check the Wheel Train of the I/S and the Drive for tooth breakage or disengagin= g. 3.= Clean the IS Encoder Sensor Scale if it is contaminated. 4.= Check the cable/FFC of the IS Motor/ Encoder. 5. = Replace the Inksystem with a new one. 6. = Replace the Main Board with a new one.= |
Sub Board CN21 Main Board CN903 |
|
000104 |
I/S<= span style=3D'letter-spacing:-.5pt'> PID lock error |
n The IS Motor did not run 1. The Inksystem was<= span style=3D'letter-spacing:-.25pt'> stopped by; o Overload of the Mechanism o Disengaging or breakage of the gears n Failure of IS Encoder Sensor reading 2. Contamination of the IS Encoder Sensor Scale 3.= Brea= k, skew or damage of the IS Motor Cable/IS Encoder Sensor FFC. 4. Failure of the IS Encoder Sensor. 5.= Fail= ure of the IS Motor (the lead wire is broken or the connector is disconnected).= 6. Failure of the Main Board. |
1.= Check the load applied to the IS Motor by moving it by hand.<= o:p> 2.= Check the Wheel Train of the I/S and the APG Drive for tooth breakage or disengaging. 3.= Clean the IS Encoder Sensor Scale if it is contaminated. 4.= Check the cable/FFC of the IS Motor/ Encoder. 5. = Replace the IS Motor with a new one. 6. = Replace the Main Board with a new one.= |
Sub Board CN21 Main Board CN903 |
|
000110 |
I/S<= span style=3D'letter-spacing:-.05pt'> load position driving time error |
Malfunct= ion or crash of the firmware. |
1. = Turn the printer off and back it on. 2.= If t= he error still occurs after the restart, replace the Main Board.= |
--- |
|
= 000111 |
I/S<= span style=3D'letter-spacing:-.05pt'> load position excess load error |
n The IS Motor stopped running in the middle of the operation. 1. The Inksystem was<= span style=3D'letter-spacing:-.25pt'> stopped by; o Overload of the Mechanism o Disengaging or breakage of the gears n Failure of IS Encoder Sensor reading 2. Contamination of the IS Encoder Sensor Scale 3. Failure of the IS Motor (not completely broken) 4. Failure of the Main Board |
Check the load applied to the IS Motor by moving it by hand.<= o:p> 2.= Check the Wheel Train of the I/S and the APG Drive for disengage or crack.<= o:p> 3.= Clean the IS Encoder Sensor Scale if it is contaminated. 4. = Replace the IS Motor with a new one. 5. = Replace the Main Board with a new one.= |
Sub Board CN21 Main Board CN903 |
&nbs= p;
|
Error code |
Error name</= o:p> |
Possible cause<= /b> |
Confirmation procedure |
Connector No. |
|
= 000112 |
I/S<= span style=3D'letter-spacing:-.05pt'> load position excess speed error |
n Failure of IS Encoder Sensor reading 1. Contamination of the IS Encoder Sensor Scale 2. Damage or skew of the IS Encoder Sensor FFC= 3. Failure of the IS Encoder Sensor n Failure of the IS Motor Driver 4. Failure of the Main Board/ |
1. Clean the IS Encoder Sensor Scale if it is contaminated. 2. Check the IS Encoder Sensor FFC or the connector. 3. Replace the IS Encoder Sensor with a new one. 4.= Replace the Main Board with a new one. |
Sub Board CN21 Main Board CN903 |
|
000113 |
I/S<= span style=3D'letter-spacing:-.05pt'> load position reverse error |
n Operation <= /span>failure of the IS Motor, interrupted by obstacles 1. The Inksystem was<= span style=3D'letter-spacing:-.25pt'> stopped by; o Overload of the Mechanism o Disengaging or breakage of the gears n Failure of IS Encoder Sensor reading 2. Contamination of the IS Motor Encoder Scale 3.= Dama= ge or skew of the IS Motor Cable/ IS Encoder Sensor FFC 4. Failure of the IS Encoder Sensor 5. Failure of the Main Board |
Check the load applied to the IS Motor by moving it by hand.<= o:p> 2.= Check the Wheel Train of the I/S and the APG Drive for tooth breakage or disengaging. 3.= Clean the IS Encoder Sensor Scale if it is contaminated. 4.= Check the cable/FFC of IS Motor/ Encoder. 5.= Replace the IS Encoder Sensor with a new one. 6. = Replace the Main Board with a new one.= |
Sub Board CN21 Main Board CN903 |
&nbs= p;
o Printer (Stacker)
|
Error code |
Error name</= o:p> |
Possible cause<= /b> |
Confirmation procedure |
Connector No. |
|
= 000140 |
STK PID driv= ing time error |
Malfunction or crash of the firmware. |
1. = Turn the printer off and back it on. 2.= If t= he error still occurs after the restart, replace the Main Board.= |
= --= - |
|
= 000141 |
STK= PID exce= ss load error |
n The Stacker Motor stopped running in the middle of the operation. 1. The Stacker was stopped by;= o Overload of the STK Assy o Disengaging or breakage of the gear n Failure of Stacker Encoder reading 2. Contamination of the Stacker Encoder Scale 3.= Disc= onnection, break, skew or damage of the Stacker Motor Cable/Stacker Encode= r FFC 4.= Fail= ure of the Stacker Motor (not completely broken)</= o:p> 5. Failure of the Main Board |
1.= Check the load applied to the Stacker Assy by moving it by hand. 2.= Check the Wheel Train of the Stacker Assy Drive for disengage or crack.= 3.= Clean the Stacker Encoder Scal= e if it is contaminated. 4.= Check the cable/FFC of Stacker Motor/ Encoder. 5.= Replace the Stacker Motor with a new one. 6. = Replace the Main Board with a new one.= |
Sub Board CN22 CN25 |
|
000142 |
STK= PID exce= ss speed error |
n Failure of Stacker Encoder reading 1. Contamination of the Stacker Encoder Scale 2.= Dama= ge or skew of the Stacker Motor Cable/<= span style=3D'letter-spacing:2.0pt'> Stacker Encoder FFC 3. Failure of the Stacker Encoder Sensor n Failure of the Stacker Motor Driver 4. Failure of the Main Board |
1.= Clean the Stacker Encoder Scal= e if it is contaminated. 2.= Check the Stacker Encoder FFC or the connector. 3.= Replace the Stacker Encoder Sensor with a new one. 4. = Replace the Main Board with a new one.= |
Sub Board CN22 CN25 |
|
= 000143 |
STK= PID reverse <= /span>error |
n Operation <= /span>failure of the Stacker Motor, interr= upted by obstacles 1. The Stacker was stopped by;= o Overload of the STK Assy o Disengaging or breakage of the gears n Failure of Stacker Encoder reading 2. Contamination of the Stacker Encoder Scale 3.= Dama= ge or skew of the Stacker Motor Cable/<= span style=3D'letter-spacing:2.0pt'> Stacker Encoder FFC. 4. Failure of the Stacker Encoder Sensor 5. Failure of the Main Board |
1.= Check the load applied to the STK Assy by moving it by h= and. 2.= Check the Wheel Train of the STK Assy Drive for tooth breakage or disengagin= g. 3.= Clean the Stacker Encoder Scal= e if it is contaminated. 4.= Check the cable/FFC of Stacker Motor/ Encoder. 5.= Replace the Stacker Encoder Sensor with a new one. 6. = Replace the Main Board with a new one.= |
Sub Board CN22 CN25 |
|
Error code |
Error name</= o:p> |
Possible cause<= /b> |
Confirmation procedure |
Connector No. |
|
= 000144 |
STK<= span style=3D'letter-spacing:-.5pt'> PID lock error |
n The Stacker Motor did not run. 1. The Stacker was stopped by;= o Overload of the STK Assy o Disengaging or breakage of the gears n Failure of Stacker Encoder reading 2. Contamination of the Stacker Encoder Scale 3.= Brea= k, skew or damage of the Stacker Motor Cable/Stacker En= coder FFC 4. Failure of the Stacker Encoder Sensor 5.= Fail= ure of the Stacker Motor (the lead wire is broken or the connector is disconn= ected) 6. Failure of the Main Board |
1.= Check the load applied to the STK Assy by moving it by h= and. 2.= Check the Wheel Train of the STK Assy Drive for tooth breakage or disengagin= g. 3.= Clean the Stacker Encoder Scal= e if it is contaminated. 4.= Check the cable/FFC of Stacker Motor/ Encoder. 5.= Replace the Stacker Encoder Sensor with a new one. 6.= Replace the Stacker Motor with a new one. 7. = Replace the Main Board with a new one.= |
Sub Board CN22 CN25 |
|
000150 |
STK<= span style=3D'letter-spacing:-.15pt'> load position driving time error |
Malfunct= ion or crash of the firmware |
1. = Turn the printer off and back it on. 2.= If t= he error still occurs after the restart, replace the Main Board.= |
--- |
|
000151 |
STK<= span style=3D'letter-spacing:-.15pt'> load position excess load error |
n The Stacker Motor stopped running in the middle of the operation. 1. The Stacker was stopped by;= o Overload of the STK Assy o Disengaging or breakage of the gears n Failure of Stacker Encoder reading 2. Contamination of the Stacker Encoder Scale 3.= Brea= k, skew or damage of the Stacker Motor Cable/Stacker En= coder FFC 4.= Fail= ure of the Stacker Motor (not completely broken)</= o:p> 5. Failure of the Main Board |
1.= Check the load applied to the STK Assy by moving it by h= and. 2.= Check the Wheel Train of the STK Assy Drive for tooth breakage or disengagin= g. 3.= Clean the Stacker Encoder Scal= e if it is contaminated. 4.= Check the cable/FFC of Stacker Motor/ Encoder. 5.= Replace the Stacker Motor with a new one. 6. = Replace the Main Board with a new one.= |
Sub Board CN22 CN25 |
|
= 000152 |
STK<= span style=3D'letter-spacing:-.15pt'> load position excess speed error |
n Failure of Stacker Encoder reading 1. Contamination of the Stacker Encoder Scale 2.= Dama= ge or skew of the Stacker Motor Cable/<= span style=3D'letter-spacing:2.0pt'> Stacker Encoder FFC 3. Failure of the Stacker Encoder Sensor n Failure of the Stacker Motor driver 4. Failure of the Main Board |
1.= Clean the Stacker Encoder Scal= e if it is contaminated. 2.= Check the Stacker Encoder FFC or the connector. 3.= Replace the Stacker Encoder Sensor with a new one. 4. = Replace the Main Board with a new one.= |
Sub Board CN22 CN25 |
|
000153 |
STK<= span style=3D'letter-spacing:-.15pt'> load position reverse error |
n Operation <= /span>failure of the Stacker Motor, interr= upted by obstacles 1. The Stacker was stopped by;= o Overload of the STK Assy o Disengaging or breakage of the gears n Failure of Stacker Encoder reading 2.= Cont= amination of the Stacker Motor Encoder Scale 3.= Dama= ge or skew of the Stacker Motor Cable/<= span style=3D'letter-spacing:2.0pt'> Stacker Encoder FFC 4. Failure of the Stacker Encoder Sensor 5. Failure of the Main Board |
1.= Check the load applied to the STK Assy by moving it by h= and. 2.= Check the Wheel Train of the STK Assy Drive for tooth breakage or disengagin= g. 3.= Clean the Stacker Encoder Scal= e if it is contaminated. 4.= Check the cable/FFC of Stacker Motor/ Encoder. 5.= Replace the Stacker Encoder Sensor with a new one. 6. = Replace the Main Board with a new one.= |
Sub Board CN22 CN25 |
1.1.1.4 Printer (PW/PE Sensor)
|
Error code |
Error name</= o:p> |
Possible cause<= /b> |
Confirmation procedure |
Connector No. |
|
030001 |
PE |
n PE Sensor damage n Failure of the Main Board o = Occu= rs when the light value became lower than the threshold value in light = value adjustment. |
1.= Check the PE Sensor for broken cable or unconnected connector. 2. = Replace the PE Sensor with a new one. 3. = Replace the Main Board with a new one.= |
Sub Board CN10 |
&nbs= p;
|
Error code |
Error name</= o:p> |
Possible cause<= /b> |
Confirmation procedure |
Connector No. |
|
= 030002 |
PW sensor light value adjust error |
n PW Sensor damage n Failure of the Main Board o = Cann= ot detect paper even the light value was raised= to maximum in light value adjustment.= |
1.= Check the PW Sensor for broken cable or unconnected connector. 2. = Replace the PW Sensor with a new one. 3. = Replace the Main Board with a new one.= |
Main Board<= span style=3D'letter-spacing:2.0pt'> CN30 |
|
030003 |
PE |
n PE Sensor damage n Failure of the Main Board o = Cann= ot detect paper even the light value was raised= to maximum in light value adjustment.= |
1.= Check the PE Sensor for broken cable or unconnected connector. 2. = Replace the PE Sensor with a new one. 3. = Replace the Main Board with a new one.= |
Sub Board CN10 |
&nbs= p;
1.1.1.5 Printer (Head/CSIC)
&nbs= p;
|
Error code |
Error name</= o:p> |
Possible cause<= /b> |
Confirmation procedure |
Connector No. |
|
031001 |
HeadHot detect error (before printing)</= span> |
n Disconnection, break, skew or damage of the head FFC<= /p> n Overheat of the printhead. 1. Failure of the printhead 2. Failure of the Main Board o = Occu= rs in-between print passes<= span style=3D'letter-spacing:-.4pt'> (after printing one pass and = before printing the next pass). |
1.= Check the head FFC for disconnection, break, skew or damage.<= /span> 2. = Replace the printhead with a new one. 3. = Replace the Main Board with a new one.= |
Main Board CN40 CN41 CN42 CN43 |
|
= 031002 |
HeadHot detect error (after<= span style=3D'letter-spacing:-.5pt'> flushing) |
n Disconnection, break, skew or damage of the head FFC<= /p> n Overheat of the printhead 1. Failure of the printhead 2. Failure of the Main Board o = Occu= rs every after ink flushing operation. = (Flushing before starting printing, flushing after manual cleaning and etc.) |
1.= Check the head FFC for disconnection, break, skew or damage.<= /span> 2. = Replace the printhead with a new one. 3. = Replace the Main Board with a new one.= |
Main Board CN40 |
|
= 031003 |
Transistor temperat= ure error |
n Failure of the Main Board o = Occu= rs after receiving a print job and starting printing.= |
Replace <= /span>the Main Board with a new one. |
Main Board<= span style=3D'letter-spacing:2.0pt'> CN42 |
|
= 031004 |
Head temperat= ure error |
n Disconnection, break, skew or damage of the head FFC<= /p> o Occurs after receiving a print job and starting printing.= • <= /span>Failure of the thermistor inside the printhead • Temperature= around the printhead is out of the range from -20 to 80 degrees C. |
1.= Check the head FFC for disconnection, break, skew or damage.<= /span> 2. = Replace the printhead with a new one. 3. = Replace the Main Board with a new one.= |
Main Board<= span style=3D'letter-spacing:2.0pt'> CN42 |
|
= 031005 |
Head= hot detect error (when changing ink) |
n Disconnection, break, skew or damage of the head FFC<= /p> n Overheat of the printhead 1. Failure of the printhead 2. Failure of the Main Board n Occurs when changing the Ink Cartridge. (When cartridge moved to the replacing position.) |
1.= Check the head FFC for disconnection, break, skew or damage.<= /span> 2. = Replace the printhead with a new one. 3. = Replace the Main Board with a new one.= |
Main Board<= span style=3D'letter-spacing:2.0pt'> CN40 |
|
031006 |
Blow= out of a fuse error (Head) |
n Failure of the power source for the printhead. 1. Failure of the circuit. o Disconnection, break, skew, or damage of the head FFC 2. Blowout of fuse on the Main Board. Failure of the printhead. • <= /span>Occu= rs at power-on, when replacing the ink cartridge, in-between print passes= , and after flushing operation. |
1. = If the fuse has not blown out= • Check the head FFC for disconnection, break, skew or damage. 2. If the fuse has blown out • Replace the Main Board with a new one. 3. = In the other cases • Replace the printhead with a new one. |
Main Board CN42 |
|
033001 |
Blow= out of a fuse error (CRCM) |
n Failure of the Main Board o = Occu= rs at power-on, and during operation for replacing= the ink cartridge. |
1.= Check the CRCM FFC for disconnection, break, skew or damage.<= /span> 2.= If t= he error still occurs after the restart, replace the Main Board.= |
Main Board CN49 |
&nbs= p;
|
Error code |
Error name</= o:p> |
Possible cause<= /b> |
Confirmation procedure |
Connector No. |
|
033003 |
Othe= r Ink device error |
n Error in the printer settings n Failure of the Main Board o Occurs at power-on. |
1. = Turn the printer off and back it on. 2.= If t= he error still occurs after the restart, replace the Main Board.= |
----- |
|
033004 |
Othe= r Ink device error |
|||
|
033005 |
Othe= r Ink device error |
|||
|
033006 |
CRCM= access error (Hard factor) |
n Disconnection, break, skew or damage of the CRCM FFC n Failure of the CSIC terminal/CR contact module n Failure of the Main Board |
1.= Check the CRCM FFC for disconnection, break, skew or damage.<= /span> 2.= If t= he error still occurs after the restart, replace the Main Board.= |
Main Board CN49 |
|
033007 |
CRCM= access error (Hard factor) |
|||
|
033008 |
CRCM= access error (Firm factor) |
This error will not be indicated, only process occurs. |
--= - |
--- |
|
= 033010 |
CSIC= access error (Hard factor) |
nDisc= onnection, break, skew or damage of the CRCM FFC = n Failure of the CSIC terminal/CR contact module nFail= ure of the Main Board (mismatch of the printer settings that cannot be changed when repairing the printer) o= Occurs at power-on |
1.= Check the CRCM FFC for disconnection, break, skew or damage.<= /span> 2.= If t= he error still occurs after the restart, replace the Main Board.= |
Main Board<= span style=3D'letter-spacing:2.0pt'> CN49 |
&nbs= p;
1.1.1.6 Printer (Others)
&nbs= p;
|
Error code |
Error name</= o:p> |
Possible cause<= /b> |
Confirmation procedure |
Connector No. |
|
034001 |
Home= position seek error |
This error code will not be indicated. |
--- |
--- |
|
060001 |
Error caus= ed by other than printer device |
This error code will not be indicated. |
--- |
--- |
|
= 060002 |
Driver mismatch error |
n Non-supported printer= driver n Mismatch </= span>between custom printer driver and custom printer |
<= span style=3D'font-size:8.0pt;mso-bidi-font-size:11.0pt;line-height:108%'>Chec= k the OS and the version of the printer driver.</= o:p> |
= --= - |
|
060003 |
Error due to PCD verify command |
Failure <= /span>of the Main Board |
Replace = the Main Board with a new one. |
--- |
1.1.1.7 System Error
&nbs= p;
|
Error code |
Error name</= o:p> |
Possible cause<= /b> |
Confirmation procedure |
Connector No. |
|
202620 |
Wi-F= i Board failure |
Failure= or disconnection of the wireless network board |
1. = Check the wireless network board. 2. = Check the FFC. |
Main Board<= span style=3D'letter-spacing:2.0pt'> CN3 |
|
2xxxxx |
Firmware = bug |
An error code will be assigned to each firmware internal error as necessary. |
1. = Firmware version 2. = Main Board |
--- |