Epson SureColor SC-P600 Paper Jamming: A Comprehensive Troubleshooting Guide

I. Identifying the Issue: Users have reported that paper is drawn down to the printer area but stops around 6-7 cm down, accompanied by an error message regarding paper jamming or running out of paper. Thicker paper (160 g/m2) seems to pass more easily, suggesting a potential issue with the paper handling mechanism.

II. Cleaning the LD Roller:

1. Observations and Suggestions:
   • A user suggested checking the rubber that feeds the paper, proposing that it might be dirty.
   • The recommendation is to clean the LD Roller with isopropyl alcohol using a Q-tip.
2. Procedure:
   • Focus on the LD Roller on the right side of the printer.
   • Use isopropyl alcohol-soaked Q-tip for cleaning.
   • Ensure the roller is free from any dirt or debris.

III. Checking Moving Parts:

1. Observations and Suggestions:
   • Another user advised checking all parts that move during the printing process for debris.
   • They shared a personal experience where a jam was caused by a jammed lifter and a small wooden dowel piece.
2. Procedure:
   • Inspect all moving parts for debris, ensuring smooth movement during the printing process.
   • Pay special attention to lifters and areas where paper slides under.

IV. Paper Surface and Thickness:

1. Observations and Suggestions:
   • A user raised the possibility that the paper's surface smoothness (80 g/m2) might be causing the issue.
   • Thicker paper (160 g/m2) seemed to pass more easily.
2. Procedure:
   • Experiment with different paper weights to identify the optimal thickness.
   • Consider using a slightly thicker paper if issues persist with lighter-weight paper.

V. Rubber Roller Restoration:

1. Observations and Suggestions:
   • In cases where cleaning with a moist rag is insufficient, a special rubber roller restorer was recommended.
2. Procedure:
   • If isopropyl alcohol cleaning doesn’t resolve the issue, consider a specialized rubber roller restorer.
   • Refer to provided resources for information about recommended products.

VI. User Feedback:

1. Observations and Suggestions:
   • A user confirmed the effectiveness of isopropyl alcohol for cleaning.
   • The user has ordered a recommended roller cleaner for further maintenance.

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By following these troubleshooting steps, users can address the Epson SC-P600 paper jamming issue effectively and ensure smooth printing experiences.