Epson ET-8550 Control Panel - Used No Return

As shown in the photos, this part was removed from a working printer, and therefore, no returns or refunds will be accepted. Only the items visible in the pictures are included.
Please note, this part may or may not resolve the issue with your printer. Be sure to verify that this is the specific part you need before purchasing.

DO NOT BUY IF YOU DON'T UNDERSTAND WHAT THE PROBLEM IS

Having trouble turning on your printer?
If your printer won’t power on, the issue might not be with the LCD screen. In many cases, the problem lies in other components such as the power supply, mainboard, or internal circuitry. We’ve found that many customers assume replacing the LCD control panel alone will solve the issue, but that’s often not the case. For this reason, we do not accept returns on LCD control panels once they have been purchased.

 This product is:

No returns accepted
Non-refundable purchase
Final sale
Sold as-is without warranty
No exchanges or refunds
All sales are final
Not covered by return policy
Non-returnable item
You buy it, you own it
No guarantees on fixing your problem
Item sold in current condition
No responsibility for fit or compatibility
Purchaser assumes all risk
Non-refundable and non-returnable

Question from a real customer:
I purchased a used Epson ET-8550 control panel, but it doesn’t work. The item was listed as “Not Returnable,” but not as “Non-Refundable.” The panel is unresponsive to touch, and I’m requesting a refund while keeping the product.

Kevin’s Answer:
Thank you for reaching out and for sharing the details of your situation. We completely understand how frustrating it can be when a replacement part doesn’t resolve the issue—especially if the underlying cause hasn’t been properly diagnosed before ordering.

Each control panel is thoroughly tested and confirmed working before shipment. As noted in the product listing, these parts are not returnable. You are welcome to keep the product, and we will retain the payment.

Control Panel Issue

All replacement parts are rigorously tested before shipping. If the control panel is unresponsive, common issues could include:

• Control Panel FFC Cable Issues: Ensure the FFC cable is securely attached to the mainboard and undamaged. Because this product's FFC cable has super fine teeth, you may want to have a new set of cable if the FFC cable's teeth seems to be uneven.
• Mainboard Problems: A faulty mainboard can prevent communication with the control panel. Always check the mainboard before replacing the panel. If you aren't sure, we have a mainboard repair program.

Please do not simply replace the panel if your printer doesn't turn on. It's like replacing the headlights on your car when it won't start — the problem could lie elsewhere, and focusing on the wrong part won't resolve the issue.

Our product disclaimer notes:
"Please note, this part may or may not resolve the issue with your printer. Be sure to verify that this is the specific part you need before purchase."

Return and Testing Policy

You may send the panel to us for testing:

• If the Panel Works: No refund will be issued. Return shipping charges will apply. We will send you a bill and ship the item back to you.
• If the Panel is Defective: A full refund will be issued.

Please let us know how you’d like to proceed.

For additional help, explore our repair services at BCH Technologies [https://bchtechnologies.com/printer-repair-service] or visit our YouTube channel [https://youtube.com/@bchtechnologies] for troubleshooting tips.

Thank you for reaching out! We’re here to assist further.