Why Is the Paper Feed Button on My Epson L1800 Not Working? Troubleshooting and Solutions

Question:
I'm having an issue with my Epson L1800 printer. The paper feed button on the control panel has completely stopped working. I even replaced the entire control panel, but the problem remains. All the other buttons are functioning fine. Is there a hard reset for the L1800, or is there a way to disconnect and reconnect a data cable to reset the button function? Could this be an easy fix, or am I missing a troubleshooting step?

Answer:

Unfortunately, the Epson L1800 does not have a built-in hard reset function to help with this issue. From what you've described, it seems you’ve already taken a significant step by replacing the entire control panel, which typically would rule out a hardware fault in the panel itself. Since the other buttons are still operational, the issue is more likely in the circuitry—specifically, the line or trace that connects the paper feed button to the mainboard.

We've encountered L1800 units with this exact issue. Rather than spending a lot of time on deep hardware diagnostics, our approach often involves bypassing the issue entirely. For long-term functionality, we’ve rewired and installed an overwrite (a.k.a. "roll paper") board that allows the printer to accept continuous roll media. These boards essentially override the default media detection and can improve workflow for many DTF or large-format users.

If you’re not ready to switch to roll paper, you can still work around the issue. For short-term use, try managing paper feeds through your computer’s print queue. Yes, it’s tedious, but it can temporarily replace the missing button functionality.

Also, if you’re using RIP software (like AcroRip, EKPrint, etc.), make sure the media type is set correctly. Specifically, verify that "Sheet" is selected instead of "Roll" or "Auto." If left unchecked, this setting can sometimes confuse the printer's logic, causing errors that appear unrelated to the software.

That said, addressing printer issues can be a complicated affair due to the hands-on nature of the problems. So, we cannot provide remote troubleshooting, suggestions, or support for printer repairs. We offer an in-person evaluation and repair service via our local diagnostic facility [https://bchtechnologies.com/printer-repair-service]. Given the high demand, we operate on a first come, first served basis. So it might take a few weeks to get your printer dropped off. Our services are structured to repair a whole printer or specific parts, with clear instructions on how to proceed. However, we acknowledge that our rates aren't the most economical. Thus, we recommend that you resort to self-help via online research. You can start by checking out YouTube or visiting our YouTube channel's homepage [https://youtube.com/@bchtechnologies]. Look for specific videos using the search icon next to "About" on the right-hand side of the menu bar. I receive dozens of queries every day asking about videos for specific topics. Having created videos over the past nine years, it's challenging to remember every single one. Therefore, using YouTube's search function would be most efficient. Plus, YouTube might suggest relevant videos from other channels that could assist you.

Thanks again for contacting us. We appreciate your trust in BCH Technologies and your support of our content. If you have more questions or want to share an update on your printer's condition, don’t hesitate to follow up.