Solution to Canon Printer Error Code 000041 After Mother Board Repair

Question:

I recently received my repaired motherboard (thanks!). After reassembling my printer, it powers on, but I’m getting error code 000041. Is it an insecure connection cable or some troubleshooting step that I need to perform? I would really appreciate any help.

Answer:

What is Error Code 000041?

Error code 000041 refers to a Paper Feed (PF) PID overload error, where the printer has detected a problem with the paper feed motor or the drive system. This could be caused by:

• A loose or misaligned timing disc (the most common problem).
• A common one such as a paper jam or a foreign object blocking the paper path.
• PF motor does not work in normal mode.
• Check the sensor cables if they are loose or not properly connected.
• Timing disc sensor — A dirty or misaligned timing disc sensor may prevent proper readings from occurring.

Guide for Troubleshooting Step by Step

Make sure the set timing disc (probable reason)

The printer tracks paper feed movement using a timing disk (or small sensor wheel). If this is loose, disconnected, or dirty, the printer will not properly register the motion of the motor, resulting in the 000041 error.

• Check the timing disc close to the PF motor by opening the printer cover.
• Make sure the disc is tightly secured to the motor shaft.
• If dirty, clean with a lint-free cloth and isopropyl alcohol.

Check for Paper Jams or Foreign Objects

A small piece of paper or a misaligned object can overload the paper feed system.

• Remove any trays or access panels and check all paper paths.
• Look inside the feed rollers and gears with a flashlight to check for debris.
• If so, remove it carefully and reboot the printer.

Inspect the PF Motor and Belt

The PF motor is responsible for the operation of the paper feed system, and if it is damaged, the error will remain.

• If your printer has a timing belt, make sure it's tight and aligned.
• If your model uses a timing disc instead of a belt, confirm that it’s not loose.

Verify All Cable Connections

Silver says that since the motherboard was just replaced, a cable connection may be loose, causing the trouble.

• Turn off the printer and pull the plug.
• Check PF motor cables and timing disc sensor cables by opening the printer housing.
• Make sure all system connectors are well seated in the motherboard and components.

Verify that the Mainboard Motor Driver is Functional

The mainboard motor driver cannot be the cause of the issue as we did test the motherboard prior to shipping it to you. It is likely of mechanical or sensor nature in this case.

What to Do Next

• If it was loose, reattach it tightly and switch the printer again.
• If you discovered a paper jam, remove it entirely and try again.
• If cables were loose, reattach them and power cycle the printer.
• If the error continues, tell us what steps you’ve taken, and we’ll be glad to help you further.

Need More Help?

Printer issues can be difficult to diagnose and repair because they often require hands-on service. We cannot offer remote troubleshooting or onsite assistance to repair the printer. We can still assist with in-person evaluation and repair at our local diagnostic facility (https://bchtechnologies.com/printer-repair-service), but we are working on a first-come, first-served basis based on high demand so the wait times may vary.

We suggest looking for solutions on the web. As an initial step, visit our YouTube channel (https://youtube.com/@bchtechnologies) where you can use the search icon next to "About" in the menu bar to search for troubleshooting topics. We’ve produced a lot of videos in the last nine years, and utilizing YouTube’s search function is usually the quickest way to locate pertinent material.

Thanks again for your outreach! Thank you for supporting us and we hope this guide helps you in removing this error code 000041. Feel free to ask any other questions you may have!