Procolored L1800 Printer Issue: Platen Waste Pad Inquiry
- By Ellen Joy
- On May 15, 2025
- Comment 0
Question:
I've noticed on the inside of my Procolored L1800 printer, where the print head travels to the left end, there appears to be a square box. Should there be a square box inserted there? If so, do you have one, and what is the cost?
Answer:
Now, regarding your question: The square box you mentioned on the left inside your Procolored L1800 printer, where the print head travels, is known as the platen waste pad. This pad collects waste ink during the printer's cleaning process. Typically, when using adjustment software to reset waste pads, you will encounter two waste pads: a main waste pad and a secondary waste pad.
However, it's important to note that while models like the 1390 have this function, the L1800 printer does not utilize the secondary waste pad for this purpose. As a result, you will notice that the secondary waste pad count remains at zero. Therefore, if your printer is based on the L1800 model, you will not require this box, as the printer does not use it during its operation.
Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. Unfortunately, we are not able to provide remote troubleshooting, suggestions, or support for printer repairs. We offer an in-person evaluation and repair service via our local diagnostic facility (https://bchtechnologies.com/printer-repair-service). Due to high demand, our services operate on a first-come, first-served basis, and it might take a few weeks before we can accommodate your printer. Our repair service can either fix the entire printer or specific components, with clear guidance on how to proceed. However, we acknowledge that our service rates may not be the most economical. Therefore, we highly encourage self-help via online research, such as visiting our YouTube channel's homepage (https://youtube.com/@bchtechnologies) or utilizing YouTube’s search function to find relevant content. This approach might also help you discover videos from other channels that could assist you.
Once again, thank you for your continued support and engagement. We truly appreciate your inquiry and hope this information is helpful. Feel free to reach out if you have any more questions!