Procolored A3 1800 DTF Printer Blinking Red Lights: Diagnosing and Fixing the Issue

Question:

I’m using a Procolored A3 1800 DTF printer, and after printing for a few minutes, it suddenly stops. Two red lights begin blinking, and I don’t know what’s causing the issue. What can I do to resolve this problem?

Answer:

Diagnosing the Blinking Red Lights on Your A3 1800 DTF Printer

When your Procolored DTF A3 1800 printer stops mid-job and displays two blinking red lights, it usually means there's a hardware fault or sensor failure. However, these indicators are generic—you need the actual error code behind the lights to identify the specific problem.

Possible culprits include:

• CR Motor Overheating: If the Carriage Return (CR) motor overheats due to continuous operation, it will halt the system to prevent damage.

• CR Scale Abnormality: This refers to issues with the encoder strip (or CR scale), which the printer uses to determine the position of the printhead.

• PF Sensor Errors: The Paper Feed sensor may be misaligned, dirty, or defective.

• PF Sensor Override Board Malfunction: If you’re using a DTF override or bypass board to modify paper feed behavior, it might send bad signals to the printer.

To confirm the root cause, you must retrieve the error code using Epson’s internal diagnostic software.

Use the Epson Adjustment Program to Find the Real Error Code

Here’s how to identify the actual error code using the Adjustment Program:

1. Launch the Adjustment Program (commonly provided by Epson technicians or some DTF vendors).

2. Select your printer’s USB port from the drop-down list.

3. Click on "Particular Adjustment Mode."

4. Scroll down and select "Printer Information Check."

5. Click "Check." The software will display the most recent errors—look at error #1 for the latest code.

This diagnostic tool is essential because it reveals internal issues that basic LED blink patterns cannot clarify.

To interpret the code, you get:

• Search "BCH Epson Error" on Google.

• That will lead you to our Triple Secret Error Codes resource, which helps explain cryptic internal Epson codes like APG sensor errors or DFD sequence mismatches.

If you don't currently have the Adjustment Program:

• You may need to contact your DTF printer supplier or search online forums and reseller sites where it's occasionally shared.

For a visual guide, watch our quick walkthrough video here:
Watch our YouTube short on how to check printer error codes (https://youtube.com/shorts/FPZzpyYuZLE).

Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. So, we cannot provide remote troubleshooting, suggestions, or support for printer repairs. We offer an in-person evaluation and repair service via our local diagnostic facility (https://bchtechnologies.com/printer-repair-service). Given the high demand, we operate on a first-come, first-served basis. So, it might take a few weeks to get your printer to drop it off. Our services are structured to repair a whole printer or specific parts, with clear instructions on how to proceed. However, we acknowledge that our rates aren't the most economical. Thus, we highly recommend that you resort to self-help via online research. You can start by checking out YouTube or visiting our YouTube channel's homepage (https://youtube.com/@bchtechnologies). Look for specific videos using the search icon next to "About" on the right-hand side of the menu bar. I receive dozens of queries every day asking about videos for specific topics. Having created videos over the past nine years, it's challenging to remember every single one. Therefore, using YouTube's search function would be most efficient. Plus, YouTube might suggest relevant videos from other channels that could assist you.

Thanks again for getting in touch! We’re glad you reached out and hope this helps get your printer back up and running. If you continue to run into trouble, don't hesitate to explore the abovementioned options or reach out again with the error code you discover.